"Great ISP with excellent support"

All aspects of being an excellent ISP are very true. One of the main attractions (to me this is a major "different in a good way") years ago that attracted me to switch ISP to Teksavvy was a list of cable modems that it supports, however, this list is no longer available online. Although I could receive the same list of modems from support (I did receive the list).

"Our internet service works and is…reliable."

Our internet service works and is reliable.
Also your customer service technician when required: I think only twice, walks you through all necessary steps and exceptional knowledge

"Missed payment."

After several years 5 or 6 as a customer and never missing or being late with a payment I finally missed one and my first contact from you is a threat of engaging a collection agency. Instead it would have been nice to get an email that said something like "Hey did you forget about us you missed your last payment."
Not as customer friendly as you would have everyone believe.

"They worked with you to get things running…"

They worked with you to get things running right and did a follow up call to make sure everything was right

"Great customer service!"

Great customer service!
I do not recall ever experiencing a company ever giving back to their customers like Teksavvy did years ago. It was only a dollar but still it's something uniquely special to Teksavvy's business acumen and decency.
In the past, I got booted from the Internet too many times, but I haven't been booted from the Internet in years. I am a very loyal customer for all the above reasons.

"Top service"

TechSavvy is a great company, There are no continuing price hikes and their service is top notch. I am a very happy customer! High 5

"The last couple of years your company…"

The last couple of years your company was doing good, less stop and go, speed was great. That, of course, in comparison with many years ago. I’m

"no intruption"

no intruption

"No problems"

No problems. And easy to get in contact with for questions

"Reliable service"

Reliable service. I am usung internet service more than ten years. Couple time I had small technical problem. Service was fast and good. I am happy to use TekSavvy.