JN Bank UK

Money & Insurance
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829 reviews
Overall Rating
Customer Reviews about

JN Bank UK

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Ann Johnson

1.00/5.00

"Too many errors"

Too many errors, too many times having to re-enter the same information igave upso after a final 'Oops something went wrong' I gave up...

13/11/2023

KJ Mckenna

5.00/5.00

"Very straightforward account opening…"

Very straightforward account opening through a user-friendly website.

13/11/2023

MRS Y WANG

3.00/5.00

"Several times to reopen an account!"

Several times to resume your account opening!

13/11/2023

Steve & Annie

1.00/5.00

"Twice I have an oops there is an error"

Twice I have an oops there is an error, no explanation as t what the error is.....bye, I'll put my money where the technology is in the 21st century

12/11/2023

Margaret White

5.00/5.00

"The application form was easy to follow…"

The application form was easy to follow and fill in, it only took about 5 minutes.

12/11/2023

Michael John

3.00/5.00

"The I.T guys really need to sort out…"

The I.T guys really need to sort out the glitches that stop Chrome on Android from opening an account. After many attempts and failures on mobile android finally had to use a lap top to open the account, would be much better if that issue could be sorted out, otherwise all good.

11/11/2023

Jeanette

5.00/5.00

"New Account"

It was easy and straightforward to open my account online. Clear instructions were given at each step. I transferred an initial deposit and it was showing in my new account the same day. I was also happy with the security measures taken. Looking forward to continued good service.

11/11/2023

Stephen Allen

5.00/5.00

"Simple & straight forward process"

Simple & straight forward process, took around 5 mins

09/11/2023

DB

1.00/5.00

"After a few attempts..."

After a few attempts at opening an account I gave up.
Too many errors, too many times having to re-enter the same information so after a final 'Oops something went wrong' I've gone elsewhere.

Edit:
It gets worse!
More than 8 hours after that final 'Oops' error message an email arrives thanking me for my recent application.
So the 'Oops' error message was actually another error!
Far too late. My money has gone elsewhere.

09/11/2023

Alf

5.00/5.00

"Great rate account opened quickly"

I saw JN was top of the table so I thought I’d give them a go. Opened a three year fixed account, took about 15 mins online. Log in process is a bit longwinded but it was easy enough and could see my balance.

09/11/2023
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