"Super easy to open an account"

A very clear straightforward application process to open a new account as a first time customer.
Much easier than many established UK banking institutions.

"Telephone Love"

Once I reached an individual on the phone everything was sorted. The respondent was highly professional and importantly, highly personable. A case of Telephone Love to quote JC Lodge.

"Simple when it works"

Once the website operated it was simple and clear. However, in my first three attempts the web site froze.

"New Savings account"

Easy to set up and not a large amount of funds required to open an account

"Excellent"

A very easy process to open the savings account.

"Very smooth"

Very smooth

"Straight forward application process."

Straight forward application process.

"Simple and clear onboarding process"

Simple and clear onboarding process , with great bond rates👍

"Filled out the application for a 3 year…"

Filled out the application for a 3 year fixed rate bond 3 times online,to be told 'oops something went wrong' every single time!
I've noticed other reviews have said this too.

"Very simple online form"

Very simple online form, information easy to understand