"Further to my last review."

Further to my last review.
I have yet to receive ANY form of acknowledgement that my Loan was paid off on 14 December. Five working days ago! Incompetent Bank and staff.

"Great experience from JN Bank"

I was initially applying for a fixed rate savings with Metrobank but their application was so cumbersome I decided to go with JN Bank instead. Very easy to apply and to transfer money. Highly recommend.

"Easy process and handled quickly"

Easy process and handled quickly

"Joke of a company"

Joke of a company, took weeks to open the account, when opened the interest rate was wrong, then they made interest rate right and make it difficult to and not obvious to add funds, when you finally figure out how to add funds an error message comes up, you can't speak to somebody until 2pm each day! What a faff, don't waste your time!

"Just opened my first account with JN Bank, everything straight forward."

Just opened my first account with JN Bank, everything has been straight forward and speedy communications with the bank.

"A straightforward and pleasant experience"

Good on-line access to set up account and transact
Helpful, knowledgeable and friendly customer service staff
Prudent - applied id checks - straightforward to ensure security
Docs (Terms & Conditions etc) plain English and easy to understand.

"Trying past two days to speak with…"

Trying past two days to speak with someone ( log in issues )
Impossible to speak to an agent , left 3 messages for a call back , but received nothing

It’s not the first time I’ve had issues , the web is dated and you get no notifications about deposits like most other banks
🏦

"Offer good products"

Offer good products

"Gave up waiting for my savings account…"

Gave up waiting for my savings account to opened. still waiting after 7 days. I managed to open another savings account with First save in 24hrs. I think JN Bank must have 2 people working in customer services. Couldn't get through to anyone. If your going to pretend to be a bank, then at least act like one and get some staff.

"customer care seems to be very reliable"

customer care seems to be very reliable