"I had ordered for pineapple cake…"

I had ordered for pineapple cake flavour with fruits on top of the cake with kivi, papayas,....etc
But but....
Delivered vanilla flavour cake with toppings of fruit apples.....

It was my Dad's birthday......his favourite pineapple flavour cake....how I would have felt...

After raising complaints.....FNP.....we will look......they are still looking......may be how to make pineapple cake

"Very bad experience"

Very bad experience. I placed an order to be delivered 27th June. Till now not delivered. No actions from the team even after several queries.
When you were placing the order the team even will contact you to make sure you pay the money.but if something went wrong they don't bother to give even replies. Please use any other sites. Not this one. I don't recommend this site

"VERY BAD SERVICE"

VERY BAD SERVICE.
IT WILL RUIN ALL YOUR EXCITEMENT FOR SENDING AND RECEIVING GIFTS FOR SOMEONE YOU LOVED.
I SUGGESTED IF YOU WANT TO SURPRISE YOUR LOVE ONE DONT BUY FROM HERE. NOT GOOD SERVICE, DELIVERY MAN READING YOUR LOVE LETTER, AND THEY WILL DELIVER THE CAKE AND FLOWERS IN DIFFERENT TIME. VERY VBAD SERVICE.

"2 disappointments in 1 day"

2 disappointments in 1 day
1st was flowers order from Abu Dhabi branch and arrived after miserable 3 hours with bad flowers quality , 2nd a cake that looks squeezed and smashed.
Customer service need to inform the higher management for refunding an order that came late and smashed

"worst company"

worst company. dont depend on them for any occasion. they say they can deliver at a perticular time and then dont even after follow ups they will tell you only at the end of the delivery time. then they will ask for more time only to be told that they cannot deliver the item because it was not sent to their warehouse. worst company ever to work with.

"Slow service"

Slow service. No answer to customer support

"Fraud is the only way to describe this…"

Fraud is the only way to describe this company. 1 of 4 items got delivered (which was broken) , slow response , less than 1/4 of payment refunded

"The worst ever ! "

The worst ever ! Don’t order ! They charge you 54AED to deliver in 2 hours, they don’t answer their phones, you have to stay online for ever and you never get the order ! It happened twice ! Never again ! Honestly never ever order from them again ! They are the worst !

"Absolutely disgraceful"

Absolutely disgraceful. I paid a lot of money for roses for my partner after a sad event and they were completely dead within 3 days. This was beyond upsetting as they were to cheer him after a sad time and just made it all the more sad. I received a link to provide feedback 2 hours after the link expired! I submitted a complaint and was informed that complaints are only accepted within 24 hours of delivery! I finally received a message to say they have taken my comments on board and will ensure it doesn’t happen in the future! If this is the case then they are admitting this was not acceptable- but they refuse to give me my money back. I will NEVER use such an appalling and expensive company again. I cannot believe they are still in business with this level of service.

"One of the worst company ever deal with…"

One of the worst company ever deal with . From 3 days the are trying to deliver one cake and still they have many unrealistic reasons to escape
If this is the last company for such service plz dont order . You will end up with blocking your money and u will be chasing with this company to get the items deliver .