"Very bad service"

Very bad service. I ordered cake for my inlaws on their 50 th wedding anniversery. After 6.30 pm in India , they informed that since the place is far they don't do the delivery. While i entered pin code it directed me to the next page only. Now nothing could be done and spoiled my day.
DONT TRUST THEM

"Very bad customer service. Not worth buying from them."

My son in law ordered something a day before my birthday (29 August). They live in Belgium and thought to do something nice for my birthday.However, they let him know that the delivery was delayed. I got a call after 10pm, but missed it as i was already sleeping. After my daughter phoned me awake, I messaged the delivery guy at 10:55pm and was told that the delivery will take place on my birthday (30 August). We set a time and that was it. I waited this whole afternoon and had to contact them only to be told that the gift was returned to the company. Nobody called me or my son to tell me what was happening with my gift. Very bad service with no feedback or explanation. I asked the delivery guy to tell the manager to contact me. I'm still waiting for that call. This was from the branch in Ras Al Khaimah.

"Crap is there service."

Crap is there service.

"Literally disappointing!!!"

Recently I used International Service of Gifts from FNP as the time of delivery was 02:00 pm , after calling them so many times , I informed them to be on time and instead of being on time , they delayed it for all lost 5 hours . Such Professional it was

"Incomplete order delivered"

They are running a scam on their website. I had placed combo an order of Orchids bouquet with cake. They changed the order by themselves and just delivered only Orchids bouquet without cake. Please do not place any order on fnp.

"Unreliable website "

The customer service is very bad,my rakhi order was not delivered ,but I get a mail saying it's delivered.Lack of sincerity. Very bad service .Waste of money and time.Will not recommend or order through this website again

"Worst app, Unsupportive, rude & MISGUIDING COUSTMER SERVICE "

Worst app
They mentioned their estimated time 15 and today is 18 still rakhi is not delivered
On the top their representative Shreya is way harsh how to deal with the customer
I ask yo make me connect to her team she gave me the nom. That are switched off and one nom. Doesn't exist.
They guys ruthlessly call for make payment when u r in middle of making ur order. BUT ORDERS ARE UNNECESSARILY DELAYED. RUDEST & MISGUIDING COUSTMER SERVICE.
This was my 1st & last order with them
Apps like Winni and IGP are much better than them

"1 star is not enough on the very bad…"

1 star is not enough on the very bad experience! The 60 minutes promise delivery is not true evenyou pay for the fixed time which is more than the delivery time, they will not deliver it to you on time! They will ruin your celebration. So never trust this shop for all the important celebration in your life or for gidt to your love ones! They don’t care and they will ruin your celebration.

"Very bad experience i order cake sour…"

Very bad experience i order cake sour in taste blur picture happy birthday not even seen in pic in card mentioned wrong name

"Extremely Disappointed"

Extremely Disappointed - LED Light Not Working from Day One Order ID #5355724802

I am extremely disappointed with the customized LED photo lamp I purchased from this site. From the moment I received it, the LED light has not worked at all.

I was really looking forward to using this lamp as a special keepsake, but it has been nothing but a disappointment. Despite following all the instructions meticulously, the light simply does not turn on. This is unacceptable for a product that is supposed to bring joy and enhance memories.

I reached out to customer service, but the response was slow and unhelpful. I expected a prompt resolution, but instead, I have been left with a non-functional product and no clear path to getting it fixed or replaced.

I feel let down by the quality of the product and the lack of customer support. I urge others to think twice before purchasing from this site. I hope the company takes this feedback seriously and improves its product quality and customer service.