GlamCorner

Shopping & Fashion
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456 reviews
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Customer Reviews about

GlamCorner

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Jaimie

5.00/5.00

"Hiring a dress with glam corner was…"

Hiring a dress with glam corner was super easy! I got a back up dress just in case and they both arrived in great condition. It was super easy sending them back with the pre paid postage bag. I will definitely be back!

22/09/2023

Leon

5.00/5.00

"Great Concept - win for the environment"

I’ve now rented twice from Glamcorner. Each time I received the dresses in a timely fashion days before the event even though I ordered for four days. The return process was simple and efficient. I was able to wear a beautiful gown of such excellent quality. Loads of compliments. And then I get to return it for someone else to enjoy. I don’t contribute to landfill by throwing out clothes and my wardrobe is not filled with items I’ve worn two or three times. It’s a win win for everyone. The staff and service are second to none. Highly recommend.

21/09/2023

anggun amalia

5.00/5.00

"Super stunning dresses to rent and very…"

Super stunning dresses to rent and very easy process. I will definitely will rent them again 🩵

08/09/2023

Rebecca Cassidy - Soprano

2.00/5.00

"I have been a customer of Glamcorner…"

I have been a customer of Glamcorner for over five years. Both as a member of their premium service and one off hires. This used to be the most incredible company and their customer service and employees were second to none. So efficient and no problem was ever too hard to solve. Unfortunately now there is nothing but problems, mistakes and delays.

In my experience, I would order a box and it would take 1-2 days from ordering to be at my door. The boxes now take over a week to arrive - so the value for money with an unlimited box has diminished greatly. The brands of clothes in the premium subscription have also changed over the past few years and there is now a much smaller selection of premium brands and items particularly in the larger sizes. Their size inclusion used to be amazing but now for example, there may only be 40 items available for a size 16 to choose from while there is over 300+ for a size 10-12. So my curvy women need to know that before signing up.

Here are some of the issues I have had in the past 6 weeks alone, if I go any further back the review will go forever. This week I ordered my box on Monday. I sent a message (as I now do every time to try and help the process not take too long) the following day to ask if the box could please be dispatched as I need the outfits for the weekend - a reasonable request considering I ordered on Monday. Long story short of course they did not arrive in time and according to tracking the box will be here Tuesday- Thursday the following week. That is an 8+ day turnaround to get a box from Sydney to Brisbane. It is just crazy. Here has been the other issues the past few weeks.

- accused of not returning an item I had returned months before. Ironically I had ordered the same dress in my current box because of the lack of options and had receipts to be able to show their stuff up thankfully.

- box coming over a week late (more than the already later time) because of a cleaning issue/warehouse stuff up.

- different dress to what I ordered in the box

The list goes on. Full transparency I am lucky I still pay a heavily reduced rate because I was one of the first people to sign up to the premium service when they first launched it back in the day. So I have the legacy price. I think I keep subscribing with the hope it will eventually go back to how it was before but sadly it seems unlikely. The price now to sign up absolutely is not value for what the company is now in regards to the service it provides. It seems like there are lots of paid positive reviews here but this is an honest opinion from someone who used to be Glamcorner’s biggest fan!

01/09/2023

Carmen Cia

5.00/5.00

"This is my first rental experience-thank you!"

This is my first rental experience and it won’t be my last! Thank you GlamCorner for a seamless process, I received many compliments about my dress hire and the quality of the fabric was exceptional! Thanks again!

13/08/2023

Catherine Griggs

1.00/5.00

"AVOID!!!!! Glam Corner take a month to pay resellers and only after multiple emails"

I've sold multiple items of clothing via their Reloop site. Buyers have 7 days to return and after that Glam Corner take up to 14 BUSINESS DAYS to pay you. This is over a month after items are sold and they definitely do take their time paying. It's also impossible to contact them. They don't respond to emails & have a Sydney phone no. but every time I called it I had to leave a message as they do not answer the phone and do not call you back. I'm still waiting for payment, AVOID!!!

13/08/2023

Caitlin

5.00/5.00

"Always responsive, and timely!"

Love the customer service of Glam Corner. They are accommodating with changes and help when there are any glitches with the app. Very responsive.

07/08/2023

Lida Haroon

5.00/5.00

"Last minute go to!"

Great service for those last minute weekends plans! Ordered my two dresses on Wednesday 1AM before sleeping and it arrived mid day Thursday! Gives you an option of an additional try on dress! Love this service. But best of all it helps me not to clog up my closet with dresses I will only wear once.

04/08/2023

Sarah

5.00/5.00

"Great Experience Overall"

First time ordering, impressed with the service/my item and when I needed questions answered, their team were on it quickly.

Special thanks to Candy on their Instagram Page for her prompt response. Definitely will be back ☺️

04/08/2023

Kimberley

5.00/5.00

"Great service!"

Really easy to work with. The dress I rented came earlier than expected which was great and was really easy to return. I had so many compliments on the dress I chose and would definitely rent from GlamCorner again!

01/08/2023
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