"I have ordered a LONGINES Mini…"

I have ordered a LONGINES Mini dolcevita watch, because I like the model and I also have small wrist, it looks great but this company not sure who are they as the watch is out of battery! Well, I won’t pay £210 for a battery and resealing at London LONGINES shop, so guess what? The way how it came , is the same way how it goes back…. Rubbish service! Before you send out a watch you need to double check it if it is fully functional, stay away from this so called company! What else do you do if your so called customer service team was not able to notice it?

"Everything worked well"

Everything worked well including recovery from amistake.

"Garmin Fenix 8 Order "

Reading the previous generally positive reviews I took the decision to order a Garmin Fenix 8 as advertised on their site with a 2/3 day delivery.
Unfortunately the day after ordering I received an email from Hany advising that the item was out of stock and they were awaiting a restock and they would contact me as soon as the watch was available and ready for delivery. As I had a couple of weeks to play with this wasn’t to much of an issue.
I never received anything further from Hany and had to chase updates over the following 10 days, however on each occasion I was advised that no restock or delivery information was available.
The staff were always very friendly and apologetic concerning the situation and ordering challenges. Sadly due to no progress or details on the dates for availability or delivery, I had no option other then to cancel the order to source from another provider which was disappointing.
Sadly the service to refund the payment was equally slow and disappointing. Taking a further 17 days to gain a refund.
My thoughts are that if using this supplier, please ensure the product is in stock and available for immediate delivery before placing any orders and making payment, otherwise, as in my case, you may find the process both frustrating and disappointing. With so many other watch suppliers out there, I doubt I would try them again or recommend.

"I was supposed to be sent a silver…"

I was supposed to be sent a silver polishing cloth with my order but it didn’t arrive and I have emailed asking if they could send one and no reply
The necklace is beautiful

"good service"

good service

"First class service …"

Great fast service and communication from staff. Good price and quality item. Would recommend. Staff very friendly.

"Very long delivery times"

I ordered the watch strap on October 25th as a Christmas present. I assumed that 8 weeks would be more than enough time. Unfortunately, the strap was not delivered until December 28th, which was very inconvenient for me.

"Straightforward to deal with"

Straightforward to deal with, great discount.

"Great service"

Great service. It was good to be able to talk to a real human being that made the whole process very straightforward.

"Excellent knowledge, service and experience. "

I ordered gifts for my husband and daughter for Christmas with Emma. She was extremely knowledgeable, had a warm and friendly personality and went out of her way to help me sort the order out in time for delivery before Christmas. I would thoroughly recommend the service and choice of gifts that the company offer. An absolute pleasure to deal with Emma.