The Range Kitchen Collection : Jonas & James

Interior, Garden and Utilities
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293 reviews
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The Range Kitchen Collection : Jonas & James

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MRS G SMITH

5.00/5.00

"Great Service from Bournemouth "

Great friendly and professional service from Scott I Bournemouth
He advised on the best option for me and recommended Dom as a fitter making the whole experience seamless.

07/12/2024

customer

1.00/5.00

"Im a kitchen fitter myself i had a shot in the dark and decided to use this company, it has been nothing but problems from the get go, there is ZERO aftercare or customer service, stay clear."

Im a kitcgen fitter myself

04/12/2024

Carys A

5.00/5.00

"Smooth service and a high quality kitchen"

From initial queries, generating the design and walking me through the whole process of design, ordering, linking me up with the fitter - it was so professional and well-organised - thank you Lisa (Gateshead store). Seeing the images of the kitchen in planning and comparing it to the final fit it was amazing just what I had imagined. The cabinets and doors are such high quality, and being able to see the appliances, worktops and fittings in-store made it so easy. I would definitely recommend them.

27/11/2024

Sean Davidson

1.00/5.00

"If you purchase from this company you will regret doing so"

If you purchase from this company you are mad.
They measured my kitchen, drew up a plan and then delivered it,
The plan is hard to read and the list of items requires skills equivalent to enigma machine level code breaking in order to read.
The kitchen measurements were wrong, I have 16 items that physically wont fit in my room.
I have contacted them and been delayed and ignored in equal measure, I have asked for a refund on the items wrongly supplied (in excess of £1600) and again been ignored (sorry they offered to buy back 3 of the 5 x 2500mm plinths they mis sold me @ £200)
how big would your house have to be to fit them?
They reckon I should have checked the measurements BEFORE the kitchen was delivered, I feel it is reasonable for me to expect that they can do their job and therefore measure the kitchen correctly as part of their service - They cant.
one of the measurements is 110mm out, that's 4 inches in old money
They will probably respond to this review - ignore them nothing they say matters.
The kitchens themselves are poor quality (the pre drilled holes are misaligned so none of the units sit square) and I deeply regret my actions in dealing with this farce of a company
I have a picture in my head of their head office (unit in a field) with a place for the cowboys to tie up their horses alongside
Buyer beware, you will regret it.
I recommend you find an old kitchen on a dump and fit that, you will be happier.

26/11/2024

Liam Kay

5.00/5.00

"Everything ran smoothly from start to…"

Everything ran smoothly from start to finish the free measure and design service really helped us bring our kitchen to life we were very happy.

22/11/2024

Ian

1.00/5.00

"I had a kitchen fitted just over a year…"

I had a kitchen fitted just over a year ago and the worktops are lifting at the joint both J&J and the fitting company say its not there fault. ( its not mine either) the fitting company inspected the joints and have said that nothing wrong. J&J responce was that kitchen work tops are classed as accerssories so are not covered by the ten year guarentee but only a one year guarentee and have refused to even consider any help

19/11/2024

Anonymous

5.00/5.00

"Replacement Kitchen"

The salesman’s knew his kitchen range very well and what we required. The kitchen is exactly what was described and great quality too. They did their best to resolve a small problem, but overall very satisfied and we would definitely recommend this company to others.

13/11/2024

Cath

5.00/5.00

"Kitchen "

The designer listened to what was required in the kitchen and I was given a few options to choose from and also afforded time to think about the design and amend to suit. discussions included price and finishes which was helpful.

13/11/2024

Nav Haq

5.00/5.00

"Best kitchen experiance"

Colin had helped us from start to finish helping us with finishing the right kitchen withing our budget and even giving advice whilst the kitchen was being put together. We had some hiccups along the way and thought we wud have had to spend more but when we spoke to Colin he gave us advice and guidance and helped us figure out what do do as our builders had not accounted for certain pipe work and electrics. Very knowledgeable and helpful would definitely recommend coming down to the stockport branch and seeing him if you need a new kitchen. Also have had 2 of my family members go here and both are very happy with their kitchen too. Can't thank you enough. But thanx again.

07/11/2024

Lisa

5.00/5.00

"We couldn’t be happier with our new…"

We couldn’t be happier with our new kitchen from start to finish it was the easiest process, I met Collin who took us through the process and came round to measure up talk to us about what we wanted (I’m not the easiest person to please) couple days later we went back into the range to look at the new kitchen it blew our minds it was just what we were after after deciding on worktops handles and other appliances we were good to go I can’t thank the range well Collin enough even when I’ve had nerves building up Collin has been there to reassure and sort any problems out highly recommend going with the range kitchens ask for Colin at your Stockport branch xx

01/11/2024
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