"Excellent flat"

Excellent flat. Very clean. Amy was extremely helpful.

"Could I give them no stars?"

The customer service is non existent. Communication zero. I have been in my accommodation at Charles House Winckley Square in Preston for 10 days now. I reported a broken toilet seat and no internet. They don't care.

There is no mattress on the bed, just two sponge pads, there is nowhere proper to sit to eat as the bar stools in the kitchen are the wrong height. The links do not work for clean bedding. I have also been advised that if I expect any clean linen during my 4 week stay, that I will have to pay additionally for it!

The worst bit however is that the building is absolutely filthy disgusting, there are maggots and flies, litter everywhere, bags of garbage being left in stairwells and it smells absolutely terrible. I have just had to climb over bags of garbage to get into the bin store, as they threaten that if you are caught leaving bags on the floor they will deduct your deposit in full!

This company is unreal! Buyer BEWARE!!!

"Everything was amazing!"

Everything was amazing!! Lovely apartment and Amy was amazing! So lovely and helpful! I will be returning for sure 😊

"Very easy to book and greeted by…"

Very easy to book and greeted by friendly host upon arrival .

"Amazing Accommodation "

Great place to stay , amazing location. Good service , everything you need for every day living .

"Excellent communication "

Excellent communication and enjoyed the stay there. The free Beer too. Thanks Amy

"The apartment was fantastic"

The apartment was fantastic
It was brand new one and had all the amenities available.Was very clean and near to the Town centre
I would definitely recommend for someone who wants to commute to central London or work as a Dr in William Harvey Hospital

"Fast Responses & an Impeccable Stay"

Fast Responses & an Impeccable Stay!

We recently had to book a flat at short notice for a stay in Manchester and the team could not have been more helpful.

Flat was stunning, spotlessly clean with great facilities and we'd certainly recommend My Property Host.

Tom & Punk

"The internet was cut off with us in it…"

The internet was cut off with us in it 14 days before the end of our stay and to this day they still refuse to pay our due compensation. Run away!!!!!!!!!

"Great location "

Easy check-in and friendly host. Clear and concise explanation on the surrounding area. House location is great. Easy to find and accessible to mall, bus station and train station.