"I love these radiators"

I love these radiators - they look fantastic and i love that now i can turn individual radiators on and off by each room rather than having to heat the whole house every time. the app works really well and the radiators really heat the rooms up. very pleased with the upgrade.

"Everyone at the company I dealt with…"

Everyone at the company I dealt with was knowledgeable and informed without being pushy

"Nonexistent after sales"

Went to see my mother in law yesterday day to sort out a problem with her Sunflow heating.
Target temperature 8 degrees.
Actually temperature 28.6 degrees.
She rang sunflow and was told that there was a problem with the heater and someone would ring back to make an appointment.
No phone call.
My mother in law is in her 90’s.
Not very well and having to put up with faulty heating running up massive bills.
How high will this temperature go who knows.
After sales service is nonexistent.

"my 91 year old mum has got a problem…"

my 91 year old mum has got a problem with her Sunflow heating, among other things the thermostat isnt working in the living room, heating is belting out even tho the thermostat is set low, she's disabled and poorly with a temperature at the moment.
She rang yesterday and he took down all the details of the problems and said he would call her back with an appointments. No phone call came. She rang them today to say she cant live like this was told there's nothing they can do and they may ring next week cos they're very busy. She has had a E mail asking her to now send them a copy of the warranty !!! surely they've got a copy of it , and, being 91 doesn't know how to do this.
From reading the reviews I take its that Sunflow are very good at installing the system, but not good at dealing with problems, if they're too busy to see a 91 year old disabled lady maybe they should stop doing installations.

"Workmen were courteous and very…"

Workmen were courteous and very accommodating

"What’s Not To Like?"

My message is simple: as a potential customer have no qualms about inviting Sunflow to do a survey. Marty did a survey for us and we were hugely impressed with his professionalism. Rare these days to meet someone so knowledgeable and passionate about the products and the company they work for. Marty was patient and skilled at explaining what could be a complex installation in simple and straightforward terms. Clearly on top of his game and most personable. A joy to meet and great ambassador for Sunflow. Sadly, it transpired that for us to go forward would require more electrical work than we anticipated. Nevertheless, we were left in no doubt about the quality of the products or the Sunflow team. I’ve never given a review for a company I’ve not contracted so that speaks for itself. Our loss could be your gain.

"Thank You Sunflow team"

I would like to Thank the whole team at Sunflow, for sticking with sending me information emails about your products , which I’m very pleased with. And a Thank you for the installation team, who where very helpful and explained to me how to use the control system, so that’s a 👍🏻👍🏻

"We booked in Sunflow for a visually…"

We booked in Sunflow for a visually impaired friend. The guys were brilliant. When they came to quote they discussed everything and there was no pressure. We booked in and they came in the morning. Took his old storage heaters away and put in the new radiators. You couldn’t even tell they’d been, no mess and even rang in the way home to double check we were habit with everything

"Arrived promptly and made an excellent…"

Arrived promptly and made an excellent job of the installation

"Outstanding!"

A few years ago, I made the decision to replace my outdated night storage heaters with Sunflow heaters, and it has been one of the best choices I've made for my home. Unlike my night storage heaters, with Sunflow heaters I have total control of the temperature.

But what truly sets Sunflow apart is their extraordinary commitment to the personal touch. Right from the start, the Managing Director (Nick) assured me that if I ever encountered any issues, I could count on their support. Recently, I encountered a minor hiccup with the heater controllers which I was unable to solve on my own.

When I reached out to the Nick, I was pleasantly surprised to learn that he would be in my area for a meeting that week. He went out of his way on a very rainy & dark evening, bringing all the necessary equipment and knowledge to address the issue. Not only did he fix the controller problem, but he also taught me how to program the heaters, enabling me to control them remotely using my phone. This newfound convenience has been a game-changer, allowing me to manage my heating efficiently, even when I'm not at home.

But what truly left a lasting impression was his genuine kindness and the time he spent explaining every detail to me.

In an era where good, old-fashioned customer service is becoming a rarity, Sunflow Ltd stands out as a shining example of how a company should treat its customers.

I'm extremely grateful for their exceptional service and would highly recommend Sunflow Ltd to anyone seeking a high-quality efficient heating solution and outstanding customer support.

A big huge thanks to Nick for your exceptional service and the rare personal touch that sets Sunflow apart in today's world!