Sunflow Ltd.
bellegreenhotmail.com
"Great customer service"
Great customer service (prompt and accurate). Everything was done in a professional manner. Very impressed!
Caroline
"Outstanding quality and customer service"
Beautiful products, patient electricians, fantastic app technical help.
The radiators are so efficient and effective and I could not find anywhere else with such a range of colours and finishes.
I could not recommend highly enough.
Customer
"Conservatory heating"
Firstly, how fast my email enquiry was responded to - I got a phone call same day AND it was a Sunday. Secondly, engineer / technician was able to visit my place within a couple of days and able to text, call, message me whilst en route to give his ETA. Thirdly, technician who arrived was clear, comprehensive and courteous throughout.
Once I had made my decision installation was arranged within two weeks and took less than an hour including programming. All done from start to finish inside 4 weeks. The product does exactly as described. Brilliant!
George Paine
"From the first phone call to the…"
From the first phone call to the installation, everything has been like clockwork.
From Cassy on the phone to Marty the tech guy who measured us up it was a pleasure, now we have had them installed by Lee and Antonio it is a dream come true, old ones whisked away and shiny new ones in place. Nothing has been too much trouble, everything working and shown how to set them to our temperature, oh and cleaned up spick and span as well
Josephine Sainsbury
"Sunflow recommendation!"
A great company to deal with. From ordering to installation, all went very smoothly. When the heaters were installed the men came promptly, removed and took away the old heaters, installed the lovely new ones, set it all up for us, and left everything clean and tidy. Very pleased, thank you Sunflow!
Jess Pursglove
"Terrible aftercare"
Installation within the last 12 months was fine but recently the heater in the main room in the house will not work. My grandfather is 94, vulnerable and lives on his own and is sat in a cold room. Sunflow's response: oh we haven't got an engineer in the area!
Happy to leave an elderly and fraile man without heat, do not prioritise the vulnerable and not willing to pay for an independent heating engineer to fix the problem either.
These heaters are not cheap, installation isn't cheap and yet all we get is cheap aftercare.
Dee MacLean
"Issue resolved"
Our issue is now fixed - thanks very much to Jason and Trish for helping us out and now we have our system up and running properly. Appreciate the support getting this resolved thanks!
rosemary
"Very efficient heaters and smooth service"
The heaters are neat, and heat up very quickly. They respond well to the app on my phone, and the 'absence' mode allows me to keep the heating under control when the house is empty - I don't have to worry about watching the thermostats.
I would also say the after-sales service has been excellent - I had a problem with my password, which was solved cheerfully.
Cathal Fletcher
"Really pleased !!"
Great product and I wasn’t at home myself when the heating was installed as I was working , but the person who gave the team access said the engineers were friendly and polite.
I’ve had 5 heaters installed to replace old storage heaters and the difference is already hugely noticeable.
My home is nice and toasty , and at the moment it looks like the running costs are at least 25% less (could be more)
The overall cost was very competitive compared to others out there offering similar.
Phil Mackie
"Impressive product, professional installation"
Sunflow radiators already showing themselves a great replacement for nightstore heaters. Cannot fault the professionalism and helpfulness of the engineers Rob and Rikki who fitted them. They easily remedied a problem with a radiator that had to be swapped from one room to another. Would recommend anyone considering replacements for nightstore heaters to look at Sunflow.
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