"Seamless and powerful reporting"

Seamless and powerful reporting

...has made our business more efficient and organized! Our TouchBistro made such a big difference for us we've recommended it to our friends!

"Happy, Happy,"

Almost a year in and It's been wonderful. 100 times better then our last POS system. Very user friendly and easy to learn.

"I made the switch to TouchBistro in…"

I made the switch to TouchBistro in June 2019, and it is hands down the best switch I've made for our business. The ease of use and versatility is unmatched and in this ever-evolving world we live in the options to add products to meet our needs are amazing. Customer service is quick and friendly and always there when your in a bind which in this business is plentiful!

"Touch Bistro is The Best !"

Touch Bistro help save us hundreds a month in credit card fees . Customer support team rocks . Best POS system I worked with in the 40 years I have been in the restaurant business. A true blessing thru out the COVID . Had my back !

"I have been so pleased to work with…"

I have been so pleased to work with your staff. You have a very helpful staff that is so knowledgeable. I have to say, we ran into a few simple issues that we had to troubleshoot. Andrew Elefteriades has been amazing to work these steps out.

"The worst POS system"

The worst POS system. It is not integrated with anything. You have to log in and out of various systems for all of your tasks. We have only been LIVE since October and the system goes down constantly. Our payment processor needs updated firmware and we are told that they no longer support the processor and we need to buy another one. They only support it for 30 days. If you have a dispute, they give you 3 days to file, but you cannot reach anyone to assist you. You are always on hold with support for 40 + minutes and sometimes they cannot resolve your issue and you have to call another number or send an email. They are not efficient, responsive, or customer friendly. We have another POS system and we wanted to try TouchBistro. The other POS is amazing in comparison. There issues seem small. Never again. We would not recommend or refer anyone.. We have had all of these issues and more within the first 90 days.. Do your research!

"Customer service need to be improved"

We just started to use the POS last week. We called 4 days ago requesting some help we left a message nobody called us back. Tried to call back today and the waiting time was more than 1hr unfortunately it looks that is really difficult to reach you for help

"Team has been supportive"

Team has been supportive thus far. I took a little longer than originally planned to get our menu over to their team. They were super supportive and understanding with all us restaurant owners are dealing with in terms of COVID. Finally got the menu over to the team and the menu entry team was prompt and got the menu loaded exactly as I imagined it should appear. So happy so far with TouchBistro!

"Having touch bistro linked to our pay…"

Having touch bistro linked to our pay terminal has made taking payments so much easier.

"Easy to learn."

Never used a POS system. Hesitated with a new technology but the whole set up was easy.