TouchBistro Restaurant POS/EPOS

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294 reviews
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Customer Reviews about

TouchBistro Restaurant POS/EPOS

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Lindsay Mason

5.00/5.00

"Favourite POS to date!!"

Favourite POS to date!!! So user friendly and super amazing staff!

21/01/2021

Robin

5.00/5.00

"We operate a small cafe and have…"

We operate a small cafe and have traditionally used pen and paper to manage our orders. Our business has steadily grown over the past 2 years and we started looking for a digital solutions to help manage our daily operations. TouchBistro offers an intuitive interface which is simple to use for our staff while providing our management with useful reporting tools.

21/01/2021

Kara Liersch

5.00/5.00

"We recently set up our 2nd restaurant…"

We recently set up our 2nd restaurant with Touch Bistro and Allen is always so helpful and lovely to work with. The only negative is that wait times on the phone can be quite excessive - especially if it's an issue that needs attention ASAP.

20/01/2021

S

4.00/5.00

"Touch Bistro my choice for POS"

I've been in the restaurant business with my family for over 30 years and touch bistro is the first POS we've ever used. We are still in the training phase but the customer service and patience with all my questions and concerns has been incredible.

20/01/2021

Marco Santaguida

5.00/5.00

"Love Touch Bistro"

I recently opened a food shop and needed a POS that was easy to use. I already use TB for my coffee bar and though my new shop is a retail grocer, I was confident TB would suit my needs. The equipment arrived with lightning speed and I was able to set the iPad up myself. I needed tech support's help to sort out the printer but the agent was amazing. I enjoy using TB and would recommend it to anyone in the food business and beyond.

20/01/2021

Mladen Stojcic

4.00/5.00

"Switched from Aldelo POS to TouchBistro…"

Switched from Aldelo POS to TouchBistro recently and everything has been good except there's a few key features that TouchBistro doesn't have (yet) that I would have liked to know prior to switching.

20/01/2021

Robyn Cooling-Gordon

4.00/5.00

"Straightforward install and operations"

Product and install team is extremely helpful and always able to be contacted. Once we had one person heading up our install everything was extremely smooth sailing. No issues once operational, tons of back end information that's easy to understand and very streamlined.

20/01/2021

Rainer Pereira Da Silva

1.00/5.00

"Worst System ever"

Worst System ever. Customer Support does not exist. Waiting hours and hours on hold with no resolution. Updates are being installed in the middle of service. No answers to calls or emails. Stay away!! We have been dealing with this for one year and lost thousands!

18/01/2021

Jim Kirk

5.00/5.00

"Easy system with excellent reporting"

I have used TouchBistro for the last 4 years. The product is easy to update and operate!
Excellent reporting
Excellent customer service
Being in the restaurant business for 35 years, this is by far the easiest system I have ever used. I highly recommend TouchBistro

13/01/2021

DesiBaba

1.00/5.00

"Software that fails daily"

The worst POS system that's very complicated to manage, slows you down during the busiest time of your business, has poor cloud service that breaks literally everyday and the list goes on. Their sales people are soft-spoken, friendly folks who'll convince you to signup with their service but that's where all their service ends. You'll never get any post sale support and their technical support line has at least a 90 minute wait time. I ran into a software bug that was affecting my business pretty badly and they were not resolve the issue in 30+ days. DO NOT signup with them. If you really want because you heard good things about them, make sure you try them out for at least 30 days. I guarantee you'll run into issues in 7 days or less that will change your mind.

23/12/2020
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