onefinestay

Travel & Vacation
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709 reviews
Overall Rating
Customer Reviews about

onefinestay

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customer

5.00/5.00

"Excellent very professional from start…"

Excellent very professional from start to end

24/07/2022

Elaine Runne

5.00/5.00

"Great"

Our experience was wonderful from beginning to end. Onefinestay was responsive and professional throughout. I look forward to our next trip. Thanks much.

22/07/2022

Scott Champ

5.00/5.00

"wonderful stay in Grand Cayman"

We had a wonderful stay in Grand Cayman. This was our second Villa rental with onefinestay in 3 years. Everything was great both times. Price was good. Villa was great and the efforts by our concierge in the US (Jennifer) to help us with all our needs and arrangements was exceptional.

21/07/2022

customer

4.00/5.00

"The house was very nice"

The house was very nice. The team from One Fine Stay was fantastic, 5 stars!
The 4 star rating is because I think the home could use a few simple upgrades.
1. The wifi needs to work in the kitchen/dining room. It is the only available room in the home where one can work comfortably, and without wifi it is pretty hard.

2. There were limited/old kitchen supplies and utensils. I think this needs to be upgraded. A quick order from Ikea should do the trick!

3. There is no comfortable lounge area to sit and watch the TV, the downstairs space is awkward, not comfortable, and the tv won't get streaming services.

All of the above should be important must haves in any rental, especially one of such high quality.

21/07/2022

customer

5.00/5.00

"Loved Loved Loved!"

Loved the apartment and the location. Wonderful customer service as well. I will definitely use One Fine Stay again!

20/07/2022

Maria Ortega

5.00/5.00

"We had a great experience with the…"

We had a great experience with the apartment. It was a good location. Clean and nice. I will recommend it to anyone.

Note: We did not use the kitchen.

18/07/2022

customer

5.00/5.00

"Top-tier Responsiveness"

Our second time renting from One Fine Stay- and service, response and the properties are impeccable.

We will only rent from OFS as a result of their incredible customer service. (The awesome welcome snacks don’t hurt either)

18/07/2022

customer

5.00/5.00

"One Fine Stay (Jennifer and Bobbi) made…"

One Fine Stay (Jennifer and Bobbi) made the entire booking and concierge process smooth and easy, which resulted in an amazing trip for our family (including 3 little kids) to St. John.

17/07/2022

Michelle

5.00/5.00

"Fabulous Villa!"

One Fine Stay was fabulous to work with in helping to book an international villa with provided services during our stay to ensure everything went well and as planned.

15/07/2022

MS

5.00/5.00

"Beautiful home in convenient location"

Beautiful home in convenient location. The staff at Onefinestay were terrific. One minor problem with thenTVs that was remedied promptly. Highly recommend this flat, charming yet modern.

10/07/2022
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