"First class service team"

What an amazing service team, I cannot reccomend the quality of their service team enough, it was like the good old days when the customer was of importance, so very rare these days. The faulty struts on my storage bin were replaced F.O.C. within 2 days of my initial call to their office, they could not have been more helpful.
Christopher

"Great customer service!"

I would have absolutely no hesitation in recommending this company. There customer service is great and very efficient. We've had their products (two storage benches) for many year and they are still going strong.

"What a fantastic customer care team"

What a fantastic customer care team.
I emailed on Saturday the issue I had with several components on my Keter premier XL storage, and first thing Monday morning I had a reply from
Dana Avivi to let me know that they were replacing my parts F.O.C.
I am so grateful for the attention given to me and it has reminded me of proper customer service from times gone by.
I certainly wouldn't hesitate recommending KETER to friends in any future purchases.
Many thanks!

"What a fantastic Customer service/After…"

What a fantastic Customer service/After sales care team. I had an issue that they were able to sort within minutes.
If only other companies after sales team were as professional, curtious and helpful as the Keter UK team.

"Absolutely fantastic service ,10/10"

Absolutely fantastic service I had 3 seats broken I emailed them and there service was unbelievable they emailed me I took a few pictures of the broken ones and with 4 days they replaced them.Free of charge, I was. Fantastic customer service. 10/10.

"Thanks to Avital "

Thanks to Avital , I have received part to fix my Grande bike box/shed . It was not looking good for a while but with his patiente , Part was sent to me free of charge as goodwill gesture . I am very happy I can keep my bike safe again.

"Post-purchase problem resolution"

The product I ordered arrived but on examination there were several issues. I give a five-star review not for the product but for the post-purchase attention I received. We all accept that sometimes there are failures in production methods but it is the remedy by the Customer Services teams that determines the view consumers have of the supplier. I am grateful for the help and remedial action Keter staff took.

"Missing parts "

I bought a Keter storage box to put my waste bins into in 2022. I put the chains and clips somewhere safe to fit at a later date, so 2 years later i went to fit them but realised I'd lost them .
I phoned Keter UK to ask if I could buy the items but instead of them charging me for something that was clearly my own fault they kindly send me the items free of charge .
big thanks to Avital at Keter UK brilliant customer service really impressive .

"Ook na aankoop blijft de klant koning bij Keter"

Onze tuinkoffer werd eerder geleverd en nu was de linker telescoopveer van de deksel gebroken. Een e-mail verzonden naar Keter en gevraagd om tegen kosten nieuwe onderdelen hiervoor te leveren. Binnen 2 dagen bericht dat kosteloos er een set van alle sluitonderdelen naar mij was verzonden. Dat is super service

"Keter have been amazing"

Keter have been amazing - I have a Keter product and required a new part for it - they sent me the instructions for the product which showed exactly what I needed - sent it out to me and now it’s like new - the communication was excellent throughout- thank you so much Keter customer service