Keter UK

Construction & Manufacturing
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614 reviews
Overall Rating
Customer Reviews about

Keter UK

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Frank Jakubecz

5.00/5.00

"Ordered a Keter Nova store it all last…"

Ordered a Keter Nova store it all last Monday

Arrived today on time, all pieces there and perfect condition.

It is in my garden now!

Thanks Keter!

12/08/2024

Mrs Matcham

5.00/5.00

"Fantastic customer service experience"

I cannot praise the customer service team highly enough. We had a problem with our dining set which was not a warranty issue (our fault basically), they resolved it for us, dealt with it quickly, efficiently and beyond what was necessary or expected. Thank you to Keter customer service team, especially our main contact.

12/08/2024

ian willoughby

5.00/5.00

"Fantastic Customer Care"

I have two Keter Store It Out 1200 boxes, both over four years old. Recently one developed an weak hinge/ram. I reported this on a Sunday via their website and was contacted back on the Monday, by Thursday I had recieved 2 replacement hinges under warranty !
Fantasic customer care

09/08/2024

Gerard

5.00/5.00

"Zeer tevreden "

Iemand kan niet tevreden zijn .Maar ik ben super tevreden .
Het scharnier met gasveer van de container berging was afgebroken .
Gratis en snel nieuwe gekregen .De nieuwe gasveer is aangepast, zit nu verder op het metaal dat is steviger en de schroef voor montage op de deksel is nu ook goed bereikbaar

Bedankt voor het leveren .
Bedankt voor de service
Bedankt voor het veranderen van de gasveer

09/08/2024

Kay Morris

5.00/5.00

"Absolutely fantastic customer service…"

Absolutely fantastic customer service grom Keter
They could not have been more helpful
If only all customer service teams were as great as keters

09/08/2024

Michelle Oakden

5.00/5.00

"Absolutely excellent after sales service …"

Absolutely excellent after sales service from Keter.
We had accidentally put one of the doors on the wrong side ! I know really stupid don’t ask how lol.
Sent an email to Keter telling them what we had done,had an email back next day asking for all the details including photos etc.
Three days later a brand new door was delivered with no charge whatsoever.
Excellent service friendly staff highly recommend 5 Stars
Thank you once again !

08/08/2024

Kaye W

5.00/5.00

"Can’t fault the aftercare & customer service "

I noticed that a piston hinge had broken on my Store It Out Max 1200L wheelie bin store (which is a fantastic product if you’re looking for a bin store).
I contacted Keter regarding purchasing a replacement and within a week they had sent me a new hinge free of charge which ive now fitted.
Speaking to their customer service team was quick and easy, and they dealt with the enquiry efficiently.
Great service, and still a great product! Thank you Keter ☺️

07/08/2024

Lee

5.00/5.00

"Fantastic customer service"

Fantastic customer service. Quick response and very helpful. Couldn't ask for more. Just wish other companies were as good at customer relations as Keter are. I would give more than 5 stars if I could.

06/08/2024

Joe

5.00/5.00

"Helpful customer service"

Helpful customer service, good product!

06/08/2024

Shami

1.00/5.00

"Very bad customer service"

Very bad customer service. I bought lots of products from keter. But having issue with one. Roof was leaking and its under warranty. I contacted customer service and they said part is out of stock they are waiting to be back in stock. Its been 8 months of wait now. They stop answering the email. Seems like they dont care about customers. And in reply they said to contact on the given email. Which i did, and i did send them email on same email address many times before aswell. But still no response.

03/08/2024
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