"Showroom Visit Important and Helpful"

Pleased we visited the showroom to try out various models as we purchased a different trike to the expected one online. Aftersales videos helpful. Be prepared for a different way of riding. My experience with stability has been hampered because we live at the top of steep hill with significant road camber at junctions on all surrounding roads. Not a good place to learn! Would have been prepared to pay extra for delivery 100% assembled rather than the 90%. Trike arrived in perfect condition and at exact delivery time.

"We arrived at Jorvik Tricycles to…collect a wheel "

We arrived at Jorvik Tricycles to collect a wheel for my tricycle. A lovely, professional young man called Sam showed us around the showroom. We were in awe of the showroom and tricycles available. Sam was very friendly and knowledgeable. They had some tricycles that were ex display for sale. I would highly recommend Jorvik Tricycles to anyone who is interested in buying a tricycle - you certainly won't be disappointed.

"Disabled Rider"

Due to physical disadvantages and balance issues in recent years, I have had to rely upon a tricycle to keep biking, and have, for the past 2 years, been using my first trike made by a different manufacturer, kitted out with an aftermarket e kit by myself; however, recently I decided to upgrade to a Jorvik after having the opportunity to try one out. There is a massive difference between my old rattly e trike and my lovely new JMT-6, and I use the trike far more than I ever did my old'un. The build, finish and overall quality are very impressive, the running smoother and more responsive. The comfort and riding position are excellent, thanks to the range of adjustability of the seating and handlebars, the lights make it possible for me to ride after dark, and the width and grip of the tyres mean I am not restricted to just road use - there are a lot of tracks and lanes near where I live that were inaccessible to me before I switched up. The JMT-6 is also a beautiful looking machine, and where my old etrike would attract hoots of derision from my grandkids and other animals I get a lot of interest and compliments with my Jorvik. The buying and ordering experience was done online, and was seamless and safe, and my trike arrived well packed and on a pallet a few days after ordering. Assembly was four fifths done when I unboxed the trike, and the remaining assembly tasks were easy, quick and no trouble thanks to the accompanying manual and tools. As soon as I test rode the trike, it became obvious that it was in a different league to any I had tried or ridden before; you have to get accustomed to trike riding after years of 2 wheels, but the Jorvik is sure footed and feels steady and sure on the road and off it. Though etrikes are usually heavy, this is surprisingly lighter than my old one though it looks and feels "chunky", which makes it easier to get in and out of the house and garage. The only query I needed to make was dealt with perfectly over the 'phone by a lovely and helpful woman, who was patient and clear when explaining what I wanted to know. Overall a great buying and after sales experience, with an outstanding machine at the end of it. Brilliant company to deal with, an outstanding etrike, and a happy ageing geezer who is no longer restricted to maximum 15 mile joy rides. If you're in the market for an etrike for whatever reason, don't scrimp and scrape trying to save pennies, there is a huge gulf of difference in quality and ride between the Jorvik and rival trikes I had tried; buy one of these and you'll stop thinking about upgrades (like the other blokes in my group always are). The best decision I've made in years, and the company deserve 5 stars all day long. ⭐️⭐️⭐️⭐️⭐️

"Beautiful trikes"

Visited yesterday, Tash couldn’t have been more helpful. A long row of different tricycles, I tried out three that looked good for someone of my height (4’11”). There was an indoor circuit to test out the bikes which was exactly what was needed. I recommend this company, well organised & great range of trikes.

"Don't hesitate!"

I bought a JET-E tricycle from Jorvik just over a year ago and I love it! I am a 56 year old female, have Progressive M.S., very little strength in my core or legs, particularly my right leg and cannot walk without crutches but it is amazing what it's possible to achieve when a brilliant company makes a brilliant product!

My visit to the showroom was fantastic - I felt nervous and didn't know whether I would be able to ride a trike, but was met very warmly by James and we were laughing in moments. It was thrilling to be able to do a circuit of the forecourt in front of the showroom...and then another, and another.

Being able to balance is wonderful - I can sit still on the trike and hold a conversation. The special lever that steadily moves the trike forward (if I get stuck and can't go any further) can reassuringly get me home. The electric assist means that both my legs can keep going and in the year that has passed I have moved through the gears and am enjoying the resist and push of third gear now. The assist levels allow me a giddy zoom on flat ground if I want it - level 2 is hair-raising! - and I've once used all the way up to 5 on a humpback bridge and I got over it!

Prior to M.S. I had a very active life and it is an emotional challenge when exercise becomes impossible. My trike has allowed me to travel through the world at speed again - I don't mean anything wild but a rosy-cheeked, gentle downhill in my (mostly flat) village with a bit of wind in my hair is wonderful. I am stopped all the time when people admire the trike and someone else in the village has bought one after seeing mine. A year ago I was doubtful of my own abilities and it's a pricey investment to make. Arranging a visit to the showroom and buying my trike was the best decision I could have made. Life-changing.

Today I had to return a rear cargo bag -beautifully made but with a slight fault. Tash replied to my email and has arranged an immediate exchange.

I am so grateful to James, Tash and the team at Jorvik.

And I don't ordinarily write reviews. Don't hesitate!

"Going the extra mile"

Helpful friendly and efficient staff

"The ordering of the product was simple…"

The ordering of the product was simple and the information about the product was easy to understand. This made the selection process very easy.

"Fantastic place"

Fantastic place
Very friendly staff
It's great that they have a test track to try the tricyles out before you buy
My wife loves everything about hers

"Very friendly and informed staff"

Very friendly and informed staff. Not in the least bit patronising or pushy. Knew the product extremely well. Good demonstration and opportunity to test ride. Great tricycle!

"Excellent customer service and friendly"

Excellent customer service and friendly