"Shipping is slow"

I ordered from Prepared Hero and it has been one month without any shipping update or tracking info. I wrote to the company and received a generic response but no real update. I even paid for expedited ‘front of the line’ shipping. They offered to refund that but I’m still disappointed the products are taking so long, especially as they were meant to be Christmas gifts.

"I felt that it took way too long to get…"

I felt that it took way too long to get the product shipped out. (2 weeks). In fact, I emailed your company.

"Safety and Great Customer Service"

I feel safer having the fire blanket on hand in my kitchen (especially since in the past I have had a small fire there). The customer service was outstanding with a quick response when I made a mistake on my order and it was resolved quickly and satisfactorily.

"Receivd order in a timely manner"

Receivd order in a timely manner. Customer service very good when requesting information

"Excellent customer service"

Excellent customer service.
The best stocking stuffers for each adult on the list.
This is an item I pray I will never have to use.

"Best customer service and fast shipping "

The website was easy to order from and I received my items in 2days!!! These are the perfect Christmas gifts for family. What a well organized and detailed company. It’s all about customer service!

"Grandparents arise!"

I purchased four blankets for my grandchildren and wrapped them in tissue that said "Because I Love You!" to answer the unspoken question of why I would give them an unexpected type of Christmas gift. They were met with "Hmm, not a bad idea" expression and sincere "Thanks Grandma!". I just might be the hero of an emergency situation one day!

"The blankets arrived promptly"

The blankets arrived promptly. They give me a piece of mind as my grandchildren although supervised are starting to cook in the kitchen. Being prepared and having these at hand could prevent a catastrophe .

"I brought these for my sons and there…"

I brought these for my sons and there families. They where very happy with this gift

"No delivery no response "

I placed an order Nov 30th and have yet to receive my order or any shipping confirmation. I followed up and received a response that delivery was guaranteed by Dec 24th. It was a Christmas gift and still no delivery and no response for 4 days following my latest enquiry. Very disappointed as I could have ordered from Amazon.