"Price does not match Quality"

I had high expectations; however, I left disappointed. Samples were nothing like the pictures and extremely pricey. I found these tiles afterwards elsewhere much cheaper and of the same quality. Unfortunately, I felt completely scammed.

"Marlborough Terracotta Tiles"

Purchased ~190 Marlborough Terracotta floor tiles via the website. Slightly worried from other reviews that they would all arrive in pieces given their fragility. I need not have worried. The crate arrived by DHL, on the day selected, well packaged and covered with plastic. Tiles were packed together, on their edges in 2 layers. Out of all the tiles - only 8 breakages and I think these will easily be absorbed by the herringbone pattern. My only minor constructive criticism for the company would be to ask for a little more communication that the shipment was on its way. Until DHL sent a notification on the day of delivery - I had only received a order confirmation. Other than that - great service - thank you.

"Impressive service for samples"

Tile samples arrived two days after ordering in perfect condition, thanks to well devised packaging. Impressive!

"Lovely tiles but won’t replace broken ones"

Really lovely tiles that look beautiful in my kitchen. However, the tiles arrived with a piece of paper saying that the tiles were fragile and that any broken in transit would not be replaced. This seems unfair, especially for such expensive tiles which didn’t have a lot of packaging to protect them. I thankfully only ended up with a few broken or scratched tiles (~5%), and I had enough spare that I could throw them away. However, I think it is very unfair to not replace tiles in this situation. Presumably they get a lot of people messaging about broken tiles - so put the paper in the box to deter anyone from even bothering to contact them!

"Great choice of tiles"

Great choice of tiles. Samples arrived quickly and then the order. Customer service was very helpful too! Very pleased customer!

"The tiles are really nice but £60 for…"

The tiles are really nice but £60 for delivery of 6 boxes is absolutely extortionate

"Very happy customer "

Really well packaged and very pleased with the high quality tiles supplied, nice website with lots of good imagery and a massive range

"Speedy sample tile service"

Speedy sample tile service - thank you

"Lovely tiles"

Lovely tiles! Unfortunately the colours were not right for our current project.

"Great service beautiful tiles"

Great service beautiful tiles