"Just all perfect"

I bought several item´s for my reverse osmosis system and a UV purifying item - everything was just perfect - service, price and a super fast shipping! Higly recommended dealer! 1A *****

"Top Preis Leistung"

Wasserenthärter W2B800
Einfache Installation.
Funktioniert tatellos
Excellenter Support

"W2B 180 - Excellent performance, well worth the money."

I purchased a W2B 180 unit to replace an existing softener from another manufacturer that had become uneconomical to repair. Very impressed with the information provided by their sales guy Zdenek. Answers to my enquiries were detailed, accurate and to the point.

Since placing the order and having installed the unit, I'm really impressed with the softened water condition. It's been in service for approx. 6 months and is truly excellent. Quiet in regeneration mode and very economical on salt usage. There's a numeric countdown on the LCD display that indicates the remaining period before the next regeneration process begins. Regeneration stages and times are also shown on the display when the unit recharges the ion exchange resin to provide a further supply of softened water. I have no hesitation in recommending these softeners, both from pre-order and after sales viewpoints. If you're going to spend money on a softener, you really should be considering one of these!

"A Great Water Softener"

Easy to install, easy to use, compact and it 'delivers' the soft water we hoped for, oh and all this at a great price. Thank you Water2buy.

"poor sales strategy"

In order to keep the price lower, they will not tell you that the water softener doesn't come with the hose. Even when you place the order, there is no suggestion to add a hose. I paid express delivery fee. Received the softener without hose. Now I need to place another order only for the hose. Again, express delivery fee. Nice sales strategy!!!

"Wonderful product"

Wonderful product. Easy to use and economical to run. Highly recommended

"Poor Instruction Manual"

Only just got the water softener and had it installed so I cannot comment on how good it is but I can comment on the installation and the instruction manual which in my opinion is poor.
It does not cover whether to use block or tablet salt although the picture intimates that it should be tablet.
You have to set up the water softener using the electronic display screen but again no instructions in the instruction manual so I had to google and watch the instructional video that explained the procedure well. I got there in the end but I would urge Water2buy to improve their instruction manual. Test it out on someone like me!

"First class customer service!!"

I have had a WB200 for 2 years with no issues. The system provides excellent soft water. During a remodel one of the blanks in the unit went missing (my bad). The part is not available and I was looking at replacing the whole head unit for £50. I called W2B and spoke with Steven F. After a bit of back and forth I sent a picture of the part (there are two on the unit). Steven was super helpful and said he would talk to the team to see if they could pull one from a scrap or return unit and ship it to me. A few days later the part arrived and I’m back up and running. I wish all companies had this level of customer service: set the customers expectations and then deliver to those. Many thanks to Steven and the team!

"I paid for an installation approx"

I paid for an installation approx. 10 days ago, since then all I've been contacted for is to write a review....
They have taken my money, which somehow was taken in US dollars off my card, I have called them on 3 separate occasions each time i'm promised someone would call to organise a visist.. NOTHING!!
Completely rubbish... DON'T BUY FROM THESE PEOPLE

"fantastic"

The guys at Water2Buy are absolutely amazing. The order arrived next day, had to wait for a bit to get the installation done due to COVID-19 and that's understandable. The installation team (Paul) was brilliant, very professional and explained everything. I recommend W2B to anyone needing a softener!