"W2B180 bought via E-Bay"

W2B180 bought via E-Bay. Arrived by courier ahead of time indicated by E-Bay. Very good quality product and simple to install. Very clear instructions supported by YouTube video. I had a minor problem with a damaged canopy. The company were easy to contact and resolved the issue without any quibble, sending out a replacement by courier. Overall very impressed.

"Works Brilliantly"

Quick delivery. Easy DIY installation if you have a basic knowledge of plumbing, just a few compression fittings, valves to existing 15mm copper pipe. Need a 15mm hose and jubilee clip for the drain. Water test before was around 1000ppm, now it’s around 50ppm a month later.

"Addolcitore volumetrico ok"

Ho acquistato un addolcitore volumetrico 500, installato facilmente da solo seguendo le istruzioni, da5 anni nessun problema, ditta seria. Assistenza rapida in caso di dubbi, superconsigliata

"Excellent buy"

Great service. Ordered online, it arrived in 2 days, I asked for the Pro Install then decided to DIY so they refunded the charge willingly.
Looks neat and works very well!
Just to point out that you do seem to need the Install kit whether or not you have Pro Install.

"I bought a water2buy 200 water softener…"

I bought a water2buy 200 water softener and found it easy to install, set and it works perfectly.

"Russian roulette"

The products are hit or miss. If you're unlucky enough to receive a faulty item, do not expect customer care to reply to your emails.

"I install the water softener myself."

I installed my water softer myself, if you’re used to DIY jobs it’s quite easy. The softener works very well, the price was okay and the service from the company has been excellent. I ordered a pair off braided hoses to connect my softener then found I didn’t need them. I contacted the company who told me it was an economical for them to process returned hoses so they would refund me and I could keep the hoses. I would certainly recommend this company, if only all companies provided such good service.

"Great product and service"

Great product and service. Initially thought we could install ourselves but it was definitely a bit too complicated for us. We opted for the pro installation service and were happy we did. Rosse from Rhino plumbing was great and we’ve noticed a big difference in our water in just three days!

"I have installed the W2B 500 myself…"

I have installed the W2B 500 myself and it was quite easy. With all the video's it should be no problem.
I orderd the watersoftener by phone and 5 days later it arrived in Spain.
And any question you have, they wil answer very quick. Highly recommended.

"DEPURATORE W2B 110"

ho acquisto un anno fa il depuratore watr2buy 110 e dopo un anno ho riscontrato che si riempiva troppo la vasca del sale dopo il lavaggio.... ho mandato email al centro clienti...e non è stato facile perche' il primo operatore non era granchè bravo...ma il secondo dopo varie email e tentativi da fare sul depuratore sotto alla sua guida mi è stato mandato il pezzo nuvo senza dover pagare nulla.... OTTIMA CORDIALITA'