Vayama.com

Travel & Vacation
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835 reviews
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Customer Reviews about

Vayama.com

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ANDREA CRUZ BRICEÑO

1.00/5.00

"Son unos estafadores su página me pidió…"

Son unos estafadores su página me pidió datos y al momento del pago quedó en blanco, me robaron, y se disculpan con correos, son terribles son estafadores no se dejen engañar, ni enviándoles los documentos del pago lo admiten, se hacen ricos con dineros ajenos.

18/05/2021

Mendy Antonopoulos

1.00/5.00

"REPORT THEM TO THE BETTER BUSINESS BUREAU"

I will NEVER ever use Vayama again. My flight was canceled in April in Athens due to Covid. I communicated with them immediately and was reassured at that time that I had until December 2021 to use my so called reservation. I’m stuck in Greece. Now that I’m fully vaccinated they sent me the email I copy pasted on this review.
I will be contacting the better business bureau to report them for fraud.
First they told me they would contact me with details as to how I can claim the refund or voucher. I never heard from them. Then they said I needed to contact the airlines, which I did and was informed that vayama took payment for this reservation therefore vayama must refund the amount.
Then I get THIS email today. I never removed any account with vayama nor did I request that they just keep my money.
CONTACT THE BETTER BUSINESS BUREAU AND HAVE THEM INVESTIGATED. THATS WHAT IM DOING!
​Dear Mendy
Unfortunately we cannot retrieve you booking anymore. This is the result of a request you submitted to us which was executed accordingly or you removed your account in our "my account" environment on our website.

The consequence of this action is that we don't have access to your booking anymore and because of the GDPR regulations it's not possible / allowed to reinstate this.
We kindly advise you to contact the airline, explain the situation and request the airline to change or cancel/refund update your booking.

Kind regards,
Vayama Customer Service

17/05/2021

Gonzalo Cistenas

1.00/5.00

"Cómo puede aparecer que es Excelente"

Cómo puede aparecer que es Excelente, esta agencia es una estafa son solo boots automáticos estafadores ladrones de hicieron millonarios robando

17/05/2021

Marta Florez

1.00/5.00

"Son lo peor"

Son lo peor, ladrones y pésimo servicio al cliente, no vuelvo a comprar en ninguna agencia de estás. Engañan y no son de fiar

13/05/2021

sammy sevilla

1.00/5.00

"Buenos días"

Buenos días,

Mi nombre es Sammy Nelson Sevilla Salazar y estoy solicitando se me haga el reembolso de mi dinero de un viaje que ustedes no me permitieron realizar el día 9 de Mayo 2021 sin razón algúna.

Por favor solicito el reembolso de mi dinero lo más pronto posible.

He enviado varios correos y no me han respondido...

Aconsejo a que no compren ningún tiquete por medio de esta agencia.

13/05/2021

San K.

1.00/5.00

"Don't book through Vayama"

Don't book through Vayama. Due to Covid and restrictions the flight had to be cancelled. Since over a year we are fighting for the refund with no luck and only bad excuses.

13/05/2021

Graeme Henderson

5.00/5.00

"Flight Refunded Fully 14 Months Later"

My flight was cancelled due to COVID March 2020 and now, May 2021, I am in the process of receiving a full refund for a flight I had assumed I had lost $700 on. Truly grateful for the customer service 🙏🏻

12/05/2021

Alvaro De La Hoz Rua

1.00/5.00

"NO RESPONDEN"

Me cobraron dos veces el precio y no me dan codigo de reserva ni nada.

09/05/2021

Estefania Pino

1.00/5.00

"Hace una horas compre un boleto se…"

Hace una horas compre un boleto se genero el cobro de tarjeta pero nunca me llegó la corfirmacion del viaje.

09/05/2021

Jona Velas

3.00/5.00

"buenos días compre 3 pasajes a peru"

buenos días compre 3 pasajes a peru, decontaron la compra en mi tarjeta pero no me llega el número de reserva. por favor alguien que me ayude

05/05/2021
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