"Wonderful company to deal with"

From the initial meeting to the conclusion the Ayr office were fantastic Caitlin, Ben and Allan were calming and reassuring at all stages. I am the anxious type so their management and constant updates were very welcome. I wish I had gone with their lawyers too in retrospect. I would not hesitate to deal with them again!!

"Spoke with Laura to ask for a home…"

Spoke with Laura to ask for a home report which I have still not received. I think she really hates her job because every-time I’ve called and she’s answered the phone she sounds like she would rather not be there. I have actually changed my mind about even buying a house form Allen and Harris because if you let someone like that answer the phone with no motivation to help your customers then I can only imagine the service you must provide. My brother has called to enquire about another property and the same Laura answered the phone and he has also changed his mind about getting a property. So congratulations yous have lost out on 2 potential deals. Staff should not be hired if they don’t like their job.

"Allen & Harris Highworth Branch - Amazing"

Used Allen & Harris Highworth Branch Andy and Team could not of been more helpful a very quick and smooth process from start to finish :-)
A great to Allen & Harris - thank you so much

Alison Payne and family

"Spot on service ✨ very informative…"

Spot on service ✨ very informative team, professional, helpful. Amazing experience. To me full satisfaction 💯🍀✨

"Bath Branch"

As A landlady I have been dealing with Lydia Furze from the Bath Branch ( 7 Princes Buildings ) she has always dealt with my queries and problems very professional and efficient,
Highly recommend them

"Saw a property yesterday in Broomlands…"

Saw a property yesterday in Broomlands st paisley, agent who showed up was the most unprofessional person I have delt with. She wouldn't even come through the property with us. Claimed there was a "smell" inside. Wasn't sure how long property was on the market. Didn't give us a business card or information about property. She didn't even shake my hand or say goodbye. I didn't realise estate agents got paid to stay outside the property. She (Lauren) is definitely not a very good representative for your business.

"Absolutely Excellent service"

Absolutely Excellent service, within 2 weeks of going in to ask to find a flat to rent have moved in and very happy with them

"Great service!"

Used Allen and Harris Abingdon for my mortgage. Dealt with Aaron who was brilliant very knowledgeable, enthusiastic and actually went above and beyond in the service he delivered by giving me some great advice concerning landlord insurance. Would highly recommend using Aaron if you need a mortgage.

"Allen & Harris, Abingdon"

In the 5 months we were on with Allen & Harris, we didn't have many viewings (pre the market slowing down). After viewings, the agent gave us false hope on many occasions which always turned to nothing.
I can say, however, that once Holly took on our property, she did her best to get people through the door, she always kept us informed and gave feedback quickly afterwards. Even though we didn't sell with them and moved to another agent, we couldn't fault Holly's enthusiasm in doing great job

"Don't go ANYWHERE near this company"

Currently trying to get back £11,000 despite my tenancy ending two weeks ago and ignoring all my requests for it to be returned. So stressful. SO unethical. I am furious with how I've been treated by this company.

The worst renting experience I've ever had. My landlord is an abusive bully who mocks, insults and abuses me in emails with Allen & Harris copied in. She has been doing this for months. Allen & Harris seem to accept this behaviour and at no point have asked my landlord to speak to me politely, despite the fact that I flagged multiple times how much the bullying treatment was affecting me and mental health. Allen & Harris seem to view tenant bullying as acceptable. If you raise any issue about your tenancy, they like to remind you that they 'work for the landlord, not the tenant'. They are this brazen and this shameless. You really need to know your rights inside out when renting from these people as they will take advantage of you if they can. There's no human decency or ethics involved; it's all about money. I wouldn't recommend this company to anyone who is new to renting at all (tbf, I don't recommend them anyway).

Personally, having been a landlord, I would never want my tenants to be mistreated and exploited and made unhappy on my behalf. I actually believe in being decent to people, not just extracting as much money as possible from them while subjecting them to misery.

I terminated my tenancy early and I am still waiting for overpaid rent and my deposit back despite my tenancy ending two weeks ago. I've had to raise a dispute with the Tenancy Deposit Service as Allen & Harris refuse to return my deposit to me and are ignoring me and screening my calls. When I called them and got through, the moment I said who I was they went quiet. I could hear background noise but they simply decided not to converse with me! Utterly childish, unprofessional and appalling behaviour.

Once these people have your funds, they DO NOT CARE. They will cause you as much stress as possible and they don't care about the impact on your mental health. The lack of engagement is staggering. Calls, emails, texts, all go ignored. They will push you to breaking point and then offer you a breadcrumb of communication. It is PATHETIC and the staff need to grow up. If they think they can treat people like this without consequence, they are wrong. The Property Ombudsman exists for a reason and I am making a formal complaint.

This whole experience has been one of the most stressful, abusive and unpleasant I have ever had. I wish I had never ever picked up the phone to inquire about the property. The whole experience has been absolutely appalling. I truly can't believe how badly I've been treated. I am done with renting now. Allen & Harris have shown me just how exploitative, abusive and awful it can be. I'm fully done. Avoid.