"Very highly recommend Allen and Harris"

Very highly recommend Allen and Harris. Communication was plenty. Good Advice, All Thanks for the Patience of Matthew at A&H. Professional, friendly service. All made a very difficult time for me and my family. In parting with my late parents home. Thank you so much for everything

"Chippenham Office, Unprofessional, Rude and dishonest........."

We have been renting from Allen & Harris for 4 years. We have constantly been spoken to like dirt, treated poorly, ignored when we've brought up several issues within the house, the upstairs bath leaking through the downstairs light fixture(which went on for 2.5years), the upstairs toilet flooding the bathroom, the garden gate is all rotten, leaving open access to our garden and they are refusing to replace this.

Everytime we've spoken to them they have been rude, they've hung up on us in the past too. Our hot water stopped working, several other issues with the boiler , we went weeks without hotwater, we had to get a plumber and pay out of our own pocket, which they refused to refund.

They have breached data protection by sending emails with our information in it.

Now that we are moving out , they are dismissive of us , and pushing us out of the door. The female staff are the absolute worst to speak to. Very very unprofessional.

I will never ever rent or buy from them !! Please avoid!!

"60% 1-star reviews at the time of…"

60% 1-star reviews at the time of writing, this should be the only red flag you need.

Firstly, they mis-sold the tenancy, and assured certain facts that were conditional on my signing were true, that turned out not to be true. There is no way I would have signed the tenancy if they had not been misleading. When confronted, they made demands from me which were unreasonable, including ‘not to open the window’ of which there is only one in the apartment.

Corey is especially corrupt, and the biggest scammer, stay clear as he will gaslight anyone and back track/say whatever he feels like to cover himself.

Stay clear. Remember, 60% 1-star reviews. That is the majority of all reviews.

Please don’t waste your time.

"Excellent Service from Yupy, Roath Branch"

I’m incredibly pleased with the service I received from Yupy Sarwar at Allen & Harris Estate Agents for our recent home purchase. The home buying process can be daunting, but Yupy was fantastic every step of the way.

From finding potential properties to helping me negotiate an ideal contract, Yupy was always available and communicated how each part of the whole process would move forward. He also understood the housing market in our search area, which allowed us to get an incredible deal that exceeded our expectations.

Yupy answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary, going the extra mile and assisting me with obtaining numerous specialist reports on the condition of the property and ensuring that when access was required for these inspections to take place the property was accessible, even at short notice.

His knowledge and experience, combined with his patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend him to anyone.

"Excellent service from Bath branch"

Adelaide, the property agent at the Bath branch, was outstanding and my experience with this company has been first rate. She responded quickly to my queries, was proactive in recommending properties to view and was pleasant to interact with. I was most impressed with her knowledge of the property market. I would recommend Adelaide and this company most highly.

"Avoid company bit of a joke"

Seen property of cash,prepared to make offer on receipt of home report failed to send report at 10am called 11.20 had not received as had solicitor and cash in place.failed to communicate.called back 4.30 and told house was sold only explanation was the person dealing with home reports had a dilemma.a bit of a vague company and not even a return call apologising for their actions.let down both seller and purchaser in this case.broadholm street property

"So unprofessional and pathetic"

So unprofessional and pathetic. All they want is your money and not willing to assist. They let us move in to a damp, dirty and pest infested property. Tried to raise our queries several times with no help. Please don’t rent from this bogus agency.

"Very unprofessional"

Very unprofessional. I strongly suspect they sold their clients' ID information. Do not trust them with any ID documents and avoid at all costs!

"Talbot Green - disgraceful "

Last year I rented through the Talbot Green branch and it was a disgraceful process that set my mental health back by a mile.

The communication was terrible and unresponsive throughout. Key questions around the health and sanity of the property were left unanswered. Particularly the quality of the tap resulting in continuous serious leaks, the filth in the property upon moving in and evidence of damp throughout. The 1 star is reserved just for James in this instance -very poor communication and service.

On the subject of the leaks, poor communication in getting the leaks fixed resulted in a very serious leak occurring in the morning. In act of panic I located an out of hours plumber, because the alternative would have been severe flooding damaging infrastructure. However, because it was resolved during the working day I had to foot the full bill of over £400! The biggest joke of all was the agent phoning up after I left asking where the stop cock and meter were in the basement parking - shows the level of interest for the landlords!!

The property was filthy upon moving in, and despite promises to reimburse my cleaning, this never happened.

A challenge with the gas meter resulted in no gas for a full month when moving in. Again, promised of being resolved were never met until I moved in.

Finally, the attitude of the team was poor. Particularly James who seemed indifferent and disinterested in everything.

I managed to move out of this nightmare property early, but that might not be the case for everyone. This seems like an agency who has little interest in the customer and quite frankly could and would take advantage of vulnerable people. Avoid at all costs!

"Best estate agent ever"

I used Allen and Harris to purchase a house and Connor Sherman was my estate agent.

He was so friendly and helpful. Kept me updated throughout the whole process and would chase up any enquiries that I had immediately.

Also, Liam Tresillian, the mortgage broker at Allen and Harris, was extremely helpful and found me the best mortgage deal.

I highly recommend using Allen and Harris.