"Avoid Them!"

Terrible people! They are very committed to make you miserable. They are shameless liars and the only thing they know from the word “responsibility” is how to avoid it.

"Renting a property from them initially…"

Renting a property from them initially was fine, but they do not answer emails without standard script, they constantly badger you on email when you’ve already paid rent. They don’t answer queries always on the side of the landlord.

"Terrible service from the Dumbarton…"

Terrible service from the Dumbarton branch.
Lack of comunication from the start. I had to phone them for updates.
Did not get a draft of the home report to approve
The best of all, the agent after discovering a leak from upstrairs flat did not inform me until the next day!
She just locked the door a walked away!

Stewart McGregor

"Excellent service in finding tenants"

Excellent service in finding tenants, managing all aspects of renting apartment making the experience stress free

"Allen and Harris are a terrible company…"

Allen and Harris are a terrible company - if how they treat their employees is anything to go by then people should avoid having any contact with them.

"The worst Estate Agent "

The Estate Agent I bought the property with was much more helpful than Allen&Harris at Stoke Gifford who acted for my sale.
Allan & Harris are not proactive and do not pursue sales after they have found a buyer.
They don't keep other parties informed and are bad at communicating with other agents and lawyers.
I would not recommend this agent to my worst enemy. I have moved many times and have never encountered such a dishonest and deceptive agency.
Not only do they lie, but when found out, they lie even more to cover their tracks. They will not take any responsibility and they will blame each other in the office.
They used to be very good many years ago when Jonathan Siggins was there. It's not the same anymore.
Avoid at all costs.

"The adviser who was also the manager …"

The adviser who was also the manager gave wrong information false expectations did not meet the agreed timeline for the sale of the property resulting additional cost to me as the seller . the manager /adviser did not return my calls I reported this poor service to head office and got no response . this is the second issue I have had with this company and would advise potential customer to steer clear of this. Good sale talk but no follow through Delays thrpough every part of the process

"Had to give 1 star as giving none was…"

Had to give 1 star as giving none was not an option. My daughter was a long term tenant (10 years plus) but was unexpectedly served 2 months notice to leave. Reason given was to replace the kitchen. This was a fabrication as the flat was then remarketed and let with nothing changed. The Allen and Harris bath branch who were the letting agent were unhelpful in finding alternative accommodation, devious and unprofessional in their conduct of business (lies, mixed messages, not responding) and finally delayed the return of the deposit. This was an appalling way to treat a long standing tenant of impeccable credentials. Please take heed and go elsewhere as the trauma and hassle of dealing with this agent is not worth the effort.

"Thank you to Ollie, Maisy, Lisa and the gang"

Thank you to Ollie, Maisy and Lisa at Wells branch of Allen and Harris. Super service and always cheery and helpful. SW & AW.

"Don't use A & H as a landlord"

They don't complete what they say they will complete and when they will complete it. I am disappointed with myself that I didn't just complete the process myself to find a tenant - It would have been less stressful than trying to manage the agents and filter through what information is actually truthful and correct.