"2-3 week delivery what a joke"

I ordered a bookcase on the 1st march 2013 as advertised with a 2-3 week delivery, 9 weeks on and still no sign of the bookcase and no courtesy calls to explain.
I have had to chase morale home furnishings all the way, fist excuse was it was out of stock, then it was delivered to them damaged and now it hasn't come into stock on the agreed date...... what a joke of a company no contact from them to explain any of the above issues. I would defiantly AVOID this company at all costs

"Sit and relax"

The chairs ordered, soon came after ordering and were just as we hoped.We originally saw them in a local shop at double the price,and was surprised to find them on;line at at a bargain price,and with free delivery. They are just the right fit for our re designed dinning room.

"Terrible communication"

Contacted by email to find out what was happening, was then informed by email that item was no longer available and some one would contact me after the Easter break. This never happened. Emailed again no reply. Called could not get through to the right person but was then emailed to say that an alternative could be supplied, emailed back to accept no response it is still going on and no further forward 3 weeks later after paying for my item. Shocking!!!!!'

"Spectacular!"

We were looking for a triple dressing table mirror to go with new fitted bedroom furniture and couldn't find one anywhere - until google directed us to Morale. They had just what we wanted at an excellent price. It wasn't in stock when we ordered but stock arrived EXACTLY when the website estimated it would. It's always a risk buying an item of furniture that you haven't been able to see or touch, but the mirror is a real quality product. The packaging was excellent to, and the mirror arrrived in perfect condition. Highly recommended.

"Marble Dinning set"

It would not be appropriate for me to express an opinion as the set has not been delivered yet as it is out of stock until late May.

"A good partner for my 40inch screen tv"

Kept fully informed of delivery.
Well packaged. Delighted with product, wellmade and matches my other oak furniture.
Would certainly purchase from this company again.

"I am so pleased with your service and the new bed was well worth the sale price."

Excellent.im so pleased with the leather bed. Easy to put together and a treat to sleep on.

"No need for a catchy Header"

Good website, user friendly, goods arrived on time and we were kept fully aware at each stage. No more to be said 'Good Service'

"The worst experience ever."

I've ordered and payed for a double bed with express delivery. After 2 weeks of waiting I've made a phone call and found out this particular bed is out of stock and the adviser assured me they've left a message about that on my answering machine - but could not find anything on it. I've been encouraged then to order another,similar bed - apparently in stock with 2 days express delivery. This time I waited only one week and after another few phone calls I've been told this bed is not available as well, so accepted the refund gratefully and promised myself never ever to buy anything from Morale.

"My purchase was very poorly packaged"

I ordered 3 Julian Bowen Fiddleback chairs. TNT delivered the parcel and 1 chair was very broken whilst the other 2 showed signs of cracking in the same place the other chair broken. Customer services were very helpful and I was offered a full refund and wait TNT uplifting the chairs to return them to the original distributor.