"My experience with Brosa has been very poor. I would not recommend buying through this company"

My experience with Brosa has been very poor after the order and payment were taken. The order was processed in June this year with an estimated delivery date of September 2021. Unfortunately this estimation was extended, which I can appreciate due to the current climate, however there was no follow up advising of the change. I had to call and ask where my chair(s) were. A new date was given and this date also did not eventuate. Again I had to call and check in. At this point in time I received an email advising that my sofa would be delivered to QLD next week . I had ordered chairs to be delivered to WA? I called to say this was not my order and was first told I had ordered both, this was then reviewed and changed to the correct details and that the chairs were ready for dispatch. That was approx. 3 weeks ago. Still not dispatched, still getting the run around, still no proof that they are ready to be sent. I am really really frustrated. It has been 5 months since the payment was made.

"beautiful"

delivery was on time,the color of sofas are same as in pictures, nice stuff, very beautiful

"Olsen Extendable Dining Table - very happy"

I recently ordered and received the Olsen Extendable Dining Table and absolutely love it! Great experience ordering online and with delivery - I received frequent updates to let me know when it had been shipped, and was able to track the drivers when they were 30mins away (rather than just the standard note that the item is 'out for delivery'). The delivery drivers were really helpful and brought the item upstairs for me. The table was easy to put together and exactly as advertised on the website. I'm really happy with it, and it's exactly what I had been looking for! I would definitely recommend!

"Fantastic product, great service"

Fantastic product, and a really helpful support team - they went the extra mile to help out with delivery of my item while I was moving house which really helped with stress levels! The furniture looks amazing, I couldn't be happier

"Happy Customer!!"

The team was very professional and delivered on time. I had good experience with the whole team with communication, customer support, etc. The furniture is of very good quality and I’m extremely happy with my new set up!!

"Excellent product and professional…"

Excellent product and professional service

"Beautiful quality and stylish"

These stools are just beautiful. The joinery and colour are gorgeous and I’ve already had friends comment on them. Also, I got two from Brosa for almost half the cost of what some other retailers are selling them for.

"Beautiful Products"

Great website and easy to navigate
Order and paid online - simple delivery- the guys even brought it to where I needed. The product (entertainment unit) was exactly as pictured. Solid design and workmanship

"Excellent Service. Great Product"

Very helpful staff. Delivered on time and great product.
Highly recommend!

"Order arrived damaged"

Order arrived damaged , been trying for two hours to talk to some one without success , very frustrating .