"Scam don't do it."

Scam don't do it..
Order a stool on the 15th of January 2024 said it was sent with tracking.. two weeks later nothing not getting back to me.. this was the carrier response...
Our records indicate there is no proof of pickup for this consignment. Accordingly, we are unable to proceed further with this matter. Please ensure this is the correct label number and that this has been dispatched via Aramex.
They have gone broke and still taking peoples money..
I now in the process of getting the charge reversed with my bank..
Again Scam,

"Dodgy…."

Dodgy….
Looking to buy a super king sized wool quilt and came across a Brosa website with the quilt I was after. It listed all the sizes for the same price. So after selecting to purchase the item, I was awaiting for an option to type in the size I wanted but it never came up. So I quickly followed my purchase by contacting the seller on the purchase page stating my purchase order and to send me the size I wanted. No response.
Surprise, the smallest sized quilt arrived. Even though during the whole transaction I never selected this size, even at checkout the item stated all the sizes. When I contacted them, Decor Innovations who supply the product told me that they wouldn’t refund or send the correct product and making me keep the single bed size with a 20% discount! A single size quilt was not what I needed, and could get one for half that price anyway, and still make another purchase.
Advertising all sizes and not giving you an option to select which size, and then telling you it’s your fault because your website is inadequate is not right.
I have since escalated my issue to Brosa which sends me to a Kogan website. How many companies do I need to deal with to get my money back? Think twice before buying for Brosa

"Brosa no better trading under Kogan"

Ordered a couch 24 November 2023. It was listed as in stock and “departs warehouse in 2-3 business days”. Since then, no responses to information requests to both Kogan and Brosa, and couch has not been shipped as of 15 December
Order GUL9X23D

"Unreliable and un professional."

Bought a present for someone waited 2 weeks, still hadn't been shipped. I then emailed to ask about the whereabouts of item and whether it had been shipped and i received an email back stating a refund has been placed. I didnt want a refund i wanted my item. No explanation of why. Very unprofessional.

"Looks very cheap"

I purchased the Seta sofa & was very disappointed. Looks nothing like those on the website. It is sturdy but in my opinion the fabric is not good quality. The overall look is cheap.

"Company owes me 3k"

Company owes me 3k. Placed order with them last year. They went into administration, haven’t given me order or refund

"NEVER RECOMMEND ANYONE i…"

I have not received my 3seaters which i ordered since May was supposed to receive december i waited for the delivery guys didnt show then next day received an email they have gone to administration and all my emails to them bounced back now i receive email from Kogan said working on behalf of them not sure ic i will get my sofa or nor very annoying

"7 months still waiting"

I ordered the 4-seater sofa with 2 Armchairs on may 2022 has still not arrived and now I have to celebrate Christmas in an empty house. This Christmas was supposed to be special with my two years old daughter after being homeless all I wanted was something beautiful but here I am Writing a review 😡 The worst thing is 2-weeks ago I called them asking if they could give me a display or 3-seater to make sure that I don't go without the furniture this Christmas and next email I received was They gone into administration so if I lose my money it's going to be .... I have had the Worst experience after waiting 7 months.

"We ordered furniture on June 2022 and…"

We ordered furniture on June 2022 and some of the items delivered in November.
The sideboard we ordered had a crack on one side and we were told there was no more available so we could either get a refund or keep the item with a small refund. Not happy after waiting 5 months.

The bed head we ordered and paid for has still not arrived and now they have gone into administration so it’s likely we won’t receive it and we will have lost our money.

"Great quality"

My Mila lounge is of such good quality and delivery is so quick. Service was excellent. Best online shopping experience I've ever had. Can't recommend Brosa enough.