"A great experience"

We had a wonderful experience with Brosa. Delivery was as ordered, delivered on time, the delivery guys were great and the box / rubbish was removed.
Highly recommend.

"Terrible terrible terrible"

Terrible terrible terrible. Do not bother shopping here if you want fast delivery or any kind of customer service. We ordered our coffee table in December, it is now July and no sign of the damn thing. I am sick to death of waiting. $1000 down the drain.

"Lovely furniture, exactly right size and height for my bedrooms"

I bought 4 bedside tables (2 pairs) at half price. Bedside tables are beautiful. Assembly was easy. I had these straps in the assembly and was racking my brain how they fitted. I had other furniture being assembled from different company at the same time. He said they were to stop furniture falling, a safety issue for children. Most people would have no idea what these straps are for, so it would be an idea to put in instructions. The packaging was too much. Took over the house. But to be fair, I got a great deal on beautiful furniture. The delivery guys were extremely pleasant. People at Brossa were great.

"Amazing service and delivery"

Amazing service and delivery!
Loved my sets sofas I got 2 in seashell white they’re even more beautiful in real life I am obsessed!

"I like to comment on quality but have…"

I like to comment on quality but have not received a table yet. I placed an order on 1st July. Expected delivery was between 15 and 22 of July. No updated has been given so I contacted Brosa and am advised that the third customer party will contact me within 24-48 hours. Hum. Not sure about the product but obvious it requires lots of patience!

"I have never bought furniture online…"

I have never bought furniture online before. It was surprisingly great. We live the item we purchased and everything else was quick and easy. Also, it’s reassuring that it can be returned with a full refund if the item doesn’t suit or just change of mind.

"Great company"

Had a really great experience with Brosa. I found the products to be at a great price point with live availability on the item and a good range for what I was after.
Delivery was great, probably one of the best experiences with a furniture company as they regularly followed up on delivery timeframes and reminders. On the day, live tracking made it much easier for me to be available for the delivery which is well above most other companies who give you a 4 hour timeframe to wait around for.
Would definitely use Brosa again.

"Love my sofa bed from Brosa…"

I rarely make large purchases from the internet. However, after searching for the ideal modern looking and practical sofa bed, Brosa had the perfect piece. Very high quality furniture and it fits my needs perfectly. Online ordering was easy and Brosa’s ordering and payment system flawless and secure. Communication with me on the order’s progress was excellent. Highly recommend this online company.

"If you expect delivery to be on time"

If you expect delivery to be on time -

1. Personally went into Fitzroy’s store and purchased a piece of furniture (specifically drove in because it is advertised as in stock with fast delivery of approx 2-3 business days)

2. The staff member I purchased it from said it would be delivered within this timeframe and gave a specific date of 20/7/22.

3. She also witnessed me making a phone call to ensure someone would be home to receive it.

Had to follow this up on the date and was told that delivery’s are all full until the following week.

Cancelled the entire order due to frustration that Brosa is unable to deliver on time, regardless of what the website states (and being told face to face) very frustrating.

Re: order BROSA DESIGN#: R094726399

"Purchased a lovely side board online"

Purchased a lovely side board online. Easy online purchase, didn't have to wait long for it to arrive. Friendly delivery guys. Easy to put together, looks great, very happy.