"Great customer service"

Great customer service
I was concerned we were not going to receive this sofa in time for Xmas and considering we just purchased off the website back in September and never sat on it, we are so pleased with the quality of it. I phoned customer service to check and they doubted we would get it in time, but they pulled out all the stops and kept me updated as to the progress of my sofa.
Highly Recommend.

"Highly recommend The Lounge Co."

Customer service throughout whole journey from advice, order and delivery has been excellent. Very pleased with sofas and would highly recommend The Lounge Co.

"Excellent product"

Excellent product

"Really pleased with the quality of the…"

Really pleased with the quality of the sofa, it looks great. The only reason I didn't go for 5 stars is because it took four weeks to get a delivery date.

"No phone call as promised here by Adam!!"

Mmm!! It’s now 3.30pm, Adam, and no one has called!!! I have sent several emails to which I have had no response. Sorry to have to post on a public forum but no one will communicate with me.

"Fantastic service from showroom to…"

Fantastic service from showroom to delivery. Thank you so much and the sofa is beautifully made. Very happy.

"The seating stuffing is incorrect and…"

The seating stuffing is incorrect and very uncomfortable which we have to endure for 2 months before they are able to change it.
Incredibly disappointing as spoilt our experience of the sofa.

"We purchased three items from Lounge Co…"

We purchased three items from Lounge Co and we have been extremely satisfied, both with the quality of the furniture and the standard of service at every step. I would strongly recommend this company to anyone who wants to purchase top quality furniture.

"The sofa is great"

The sofa is great, and having the option of a modular and customizable design made an enormous difference.

"Love the couch!"

We love our couch! Much bigger than our last one so we may be biased and it is much comfier. Only criticisms I could give is the back of the couch feels a bit too easy to break, like if I fell into it my foot would go through it and the gaps between the cushions.