"Paul ans Tom @ Caerphilly"

Paul and Tom at your Caerphilly branch were so helpful and friendly. Great customer service and patience of a saint. Thank you.

"Great service"

Great service, excellent communication and a great price

"Proper Furniture "

After spending weeks on the Internet looking for a bed setee I decided that enough is enough and I needed to see real furniture. I must admit I nearly didn't visit this store as the signage looked a bit like home bargains! Lol. Well you can't judge a book by its cover. The quality and price blew me away. The staff are so knowledgeable and patient . I say that as Eddie spent at least an hour with myself and familly while we were deciding. In fact as we spent time sitting on the most marvelous setee drinking coffee I actually felt that I was in my own home with Eddie as the visitor! That's when you know that the furniture is right for you. Not looking at it on the Internet or sitting on it for 5 mins and saying "Oh that's comfortable " Actually spending time sitting on it . Wonderful experience, and if course bought it, came home and thought . Yes , so glad I decided to go there. Will be back cos there are just a few more things I spotted that would be nice as well ! Well done to this lovelly familly firm and of course . A big big Thank you Eddie .

"A quality and service better than others"

Thanks Eddie for the great customer service, you were very clear with options available and we are so happy with our quality sofa purchase.

"Been into FW home stores today and I…"

Been into FW home stores today and I purchased my perfect sofa for my new home. From start to finish it was a 5 star service Ian was so helpful and couldn’t do enough for us , everyone was so friendly also and we even got given a lovely coffee . Would highly recommend this store if you want quality furniture and great service . Thank you Ian and the team at FW

"Great quality products and incredible staff"

Amazing store and incredible discounts. Staff were so accommodating and friendly. Offered us tea and coffee on arrival and we were really impressed with their high quality products. Ryan and Ian helped us through our purchase and were both super friendly. Would definitely recommend visiting and we will absolutely be back soon!

"David at Barnstaple store"

David, from the Barnstaple store, gave us excellent service from the word go, even to the extent of showing us the same suite of furniture, although a slightly different shade, at a much reduced offer. Very satisfied with our shopping!

"Brilliant experience"

Brilliant experience with the wonderful Tracy. Extremely knowledgable and nothing was too much trouble. Couldn’t ask for a better experience. Amazing stock and really competitive prices. Thank you Tracy!

"Excellent service…"

Eddie was Very helpful and informative making sure the sofa was the right one for us and met our needs

"Glass wardrobe "

Friday 7th February
Very friendly and helpful with
Our purchase.
Prefer this store even though
Not the closest
Great thanks
Will call again