Sixt

Vehicles & Transportation
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388 reviews
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Customer Reviews about

Sixt

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Gail

5.00/5.00

"excellent service, excellent car definitely use them again. "

The team at sixt in Dublin airport were exceptional. We had a very smooth checkin and car collection. Everyone was very professional, kind and friendly.
The upgrade car was fabulous and the drop off in the city centre was so easy.
Thank you

04/10/2024

John

5.00/5.00

"Efficient and friendly staff at Shannon…"

Efficient and friendly staff at Shannon Airport
Car as expected - clean and full tank
Collection and return was easy.
Price was also good - through Ryanair booking - certainly much cheaper than equivalent in UK.

04/10/2024

Clint Moloney

5.00/5.00

"Thoroughly professional and courteous…"

Thoroughly professional and courteous staff. There with minimal delays with pick up and staff went out of their way to ensure we only paid the minimum required for comprehensive insurance. Drop off an ease. A big tick.

03/10/2024

Rod P

4.00/5.00

"Sixt in Dublin "

We hired a car through Sixt in Dublin and though we had to wait for a little while to pick it up due them being busy (early morning) we were impressed with the service and assistance provided by the staff member who served us and the car we were given which better than what we expected and had booked. We were also happy with the service and assistance provided by the staff member at the pick up and drop off point. We’d happily recommend Sixt for car hire in Dublin.

03/10/2024

Jim T

4.00/5.00

"Rental Experience was Fine for Me"

I think I can understand some of the bad reviews. However, my rental experience with the Dublin Airport location was perfect. I booked the car through Discover Cars and paid for the full insurance coverage. Everything went smoothly during pickup at Sixt.

They gave me a free upgrade on the car which I later regretted. I had reserved a sedan and got a SUV. I don't recommend driving an SUV on the narrow windy roads of Ireland. They also tried to sell me their full insurance coverage despite that I already had coverage via Discover Cars. I politely declined.

There were a few people behind me in line who had rented a car for pickup and were over an hour early. They were told to come back. I thought they could have been treated better. Later when I saw all the available rental cars in the garage, I wondered why they were turned away. When I learned they had a nearby offsite lot, I really wondered why there were no cars available for folks that were early.

I had a minor parking lot mishap during the rental which I phoned in as an accident to the Sixt contact number. They handled it very professionally and communicated with me effectively. To my surprise, the extremely minor 3rd party damages were fully covered. There were no damages to the rental vehicle, so no worries for me.

When I picked up the car, the rental vehicle was noticeably banged up. But that was documented in the lease agreement and I took photos before leaving the lot. As I learned as a first-time driver in Ireland, it is really easy to put your left side of the car in jeopardy of smashing into things.

Returning the car was easy and there were no issues. My full security deposit of 1,500 euros was released within a week after my return. Also the extra 100 euros which they froze on my credit card to pay for tolls, etc. was documented in the final charges document that they sent me.

Going through Discover Cars makes this a bit "tricky" due to the strange insurance coverage rules. But you can save a notable sum by doing so. I also did not take on the 2nd driver fees because it is very expensive. In some countries, there is no charge for a 2nd driver.

03/10/2024

Bill Bishop

4.00/5.00

"Quick pickup at the Shannon Airport"

Quick pickup at the Shannon Airport. Insurance information presented was a bit confusing, seems like trying to upsell a bit. If you are from America, be sure to research what insurance overage is needed.

Car was nice and clean. Brakes a bit touchy, and no rear view camera.

Return was easy, just dropped it off in the lot and got on the plane home.

Overall decent experience.

03/10/2024

Steph Wang

5.00/5.00

"Hired a car in Dublin"

Hired a car in Dublin, Ireland airport and we had no problems. The car was dinged up but all the dings were picture-taken in the contract and we had no surprise fees. Easy pickup and drop off. Shuttle service was immediate

03/10/2024

danny ocallaghan

5.00/5.00

"Absolutely superb experience"

Absolutely superb experience. Great price. All arranged easily. Very helpful online support when having to change pick up time. Girl at the airport welcoming and very helpful. No hard sell of all the extras was welcome. Great car. Deposit returned within 16 hours. Great company will be first choice next time

03/10/2024

FRANK HIGGINS

5.00/5.00

"I've used this company (the Marlborough…"

I've used this company (the Marlborough Street in Dublin city) a number of times and they've always been brilliant. I will definitely rent from them again

03/10/2024

Peter Kelly

5.00/5.00

"Excellent service"

Excellent service, in particular from Steven, whom allowed us to extend our hire for a few hours, all without any issues, fuss or undue complications. Very much appreciated

03/10/2024
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