"Warning they are rude"

Fellow landlords I just want to warn you about these cowboys they are useless.

Need to contact them by email and guess what no response try and call them and get a rude member of staff who won’t let you speak to who you want to and Promise a call back that never comes.

Honestly do not bother with these they are useless

"Northwood Northampton"

Northwood Northampton - Awful experience trying to let my property through this agency, The staff managed to completely alienate the tenant who the sued me. When I asked Northwood to attend court to to support me they refused unless I paid them £150 pus VAT. When I explained to the judge what they had done he suggested that I sue them as they have been negligent and unprofessional.

"Worst estate agents to ever deal with…"

Worst estate agents to ever deal with don’t be fooled by the “guaranteed rent”. Northwood do nothing but collect the rent which you are owed and take a commission. All the hassle of maintaining and managing the property is still left to you exactly the same as it would be if you privately let it your self or were with another agent. It is in fact worse as they are the middle person that just go back and forth between you and the tenant. I urge anyone reading this to AVOID NORTHWOOD AT ANY COSTS!

"One of the worst estate agency we’ve…"

One of the worst estate agency we’ve ever delt with, all sorts of costs when you moving out and not your fault. Your issues often been ignored. Never use again.

"Northwouldn't Preston"

Its difficult determining where to begin with this lot. My experience with them has been awful. Its been 10 months since I reported a problem with the boiler causing cold showers with intermittent periods of scalding hot water. Its still not fixed. I reported exterior flashing that had fallen some time ago allowing wasps to nest behind it. Their reply? I have to pay to have the wasps exterminated before they'll repair the flashing. Still not fixed. They've tried to charge me for a vendor's service call simply because they couldn't figure out why the electrics weren't working properly - they figured it must be my fault. Still not fixed. I reported that water was leaking from an outside pipe connected to the boiler. Still not fixed. I reported a leak in an interior water pipe. Miraculously, its been fixed, but they'll likely do nothing about the ugly stain left on the dining room wall or look into potential mold remediation. Based on my experience, a better name for this agency is Northwouldn't.
Update: Shortly after posting this review Northwouldn't sent me an eviction notice.

"Absolutely disgusting company"

Absolutely disgusting company. They will try to suck money out of you in every possible way. Avoid at all costs.

"Sutton - this office needs to be shut down"

This office needs to be shut down. I entrusted them with some properties and as soon as the contract is signed then all they do is take comission and have no idea how to manage anything. They are a complete waste of time. They put in very bad tenants who ruined the place and just said "claim on your own insurance" upon check out when the whole flat was trashed beyond belief. All they do is send emails spilling bad news and taking no responsibility for lack of their own capabilities. When the check out comes around they rip you off by not returning the security depost. APPALLING - HOPELESS - INCOMPETENT

"Northwood UK letting agents"

I have been a landlord who rents through Northwood in York. I am fair minded to tenants, and generally try to keep them happy,which means that I pay for repairs and upkeep, until a ridiculous situation occurred.I was asked to provide new carpets, and found that the tenants had had dogs in the house for 2 years. Northwood did not inform me of this, they pocketed the money for themselves that pet owning rentals entail. I rang them, and found Northwood had increased rentals to clients over 5 years, whilst not informing me either of rent increases nor of the presence of dogs in my house.I had a rent guarantee agreement with them, which I renewed every year from 2010 to 2013, but after this a new manager appeared and I was sent no information whatsoever for 5 years about anything, until I started to investigate them. Northwood kept me on a low rental whilst charging tenants more and more, and did not pass on any increases to me. Thus the tenants suffered also, as I would have replaced the carpets for them were I to obtain a reasonable share of the rent. Their rent guarantee scheme says they take 25% of the rent in order to cover their costs when a period of no rent comes about, whether due to the house being empty or a tenant refusing to pay. In the final 3 years of the rental, Northwood were paying me as landlord £465 p.c.m whilst charging the tenants £700 p.c.m.,which means they were grabbing £235 p.c.m , which amounts to 33.6 % for themselves.The woman on the switchboard who dealt with my property was friendly and helpful,I can't criticize her, but I would say be careful of Northwood's rental guarantee scheme, as you may be charged a lot more than you wanted. Northwood also charge half a month's rent for ''renewal'',even when the same tenants are in there from one rental year to the next.

"Northwood York is the worst agent in…"

Northwood York is the worst agent in the world. I paid for the all the cleaning before checking out. They posted me a letter with the time of checking out which is 4:00 pm. The agent came at 3:00 pm and she was very unhappy at first when coming to the property. I don't know why. I was about to bring packed rubbish out at that time. I thought there was one hour ahead out checking out. She was mad at this and even asked me for the informing letter (are you professional with your work?). Then I showed her the letter and told her that she should come to the property at 4:00 pm, so don't be unhappy! This was sorted out. But she asked for more payment on the cleaning (just money, money and money). I have all the proofs about what I said here. I retain the right to pursue legal actions.

"Northwood Leicester"

I haven't actually moved in yet, but so far have had no issues with this letting agent, and am due to move into a property in a few weeks.
Dealing through Email has been a massive help, and having only one point of contact makes things easier as well.
I have to give 4 stars as the deposit and application fees are a bit higher, but the deposit comes back and it wouldn't be free to apply for anywhere.
Many, many thanks to Jadine Walbrook so far.