"Get your act together"

Despite the claim to be contactable the process is cumbersome and does not work. Promised emails never come. Instead they send a text saying the have sent an email. Do you log on, and then they don't send further information to help you access Chasing me re alleged arrears to Admiral which took over More Than. More Than cancelled the policy, at my request some time before the take over.
Simply aggressive and impossible to contact.
Don't trust. There should be greater regulation of bandits like these by FCA.
Should have their practising certificate withdrawn

"Embarrassing excuse of a company"

Embarrassing excuse of a company. They don’t even do proper checks on claims before demanding and constantly begging to be paid their money.

"Do they check their clients claims, before proceeding to demand payments ? "

Very aggresive debit recovery company, continually phoning and sending me requests to settle an alledged outstanding auto-renewal charge from an Insurance Company, which in the end was stated to have been backdated by their client, presumably in order to make the cancellation fee claim appear vallid. I had to provide proof that I had taken out an alternative policy well before the actual renewal date was due in order for this demand to be withdrawn.
Their aggresive communication technique comes across as a potential scammer, which initally I though they was. Their phone number would be highlighted as "Suspected Spam" when I received their calls.
No apologise when the claim was dropped.

"Initially thought this was a scam company…."

Initially I thought this company was a scam and ignored calls and text. Work needs to be done on the initial approach from this debt-collection company to the person who owes money as it felt quite threatening - like a scam would.
Once I established this was not a scam but an oversight of an unexpected missed payment, the lady I dealt with helped me in a very helpful and courteous way. She was very kind and empathetic - trying to resolve the issue without causing me stress. Very competant and professional at what she does. Only too happy to leave review. Company HQ needs to step up now to ensure that initial communication is in correct tone and more specific so people can be reassured.

"lad i spoke to was well nice and…"

lad i spoke to was well nice and friendly he

"Lovely call handler"

Lovely call handler

"Extremely accommodating "

The gentleman I spoke to was very accommodating and extremely helpful and the matter was solved quickly. My health issues Multiple Sclerosis and Rheumatoid Arthritis were all flared up, bless him he offered to seek places or people who can help me. To think outside the box was amazing, kind and very warming, I can't thank him enough, he deserves a reward 👏

"I am not happy still without money you…"

I am not happy still without money you cant find it. But very grateful to the ladies in the food bank and at least i can eat.

"Polite and informative "

Polite, informative and friendly. A very nice gentleman.

"Very helpful thank you"

Very helpful thank you