Ardent Credit Services Ltd t/a Debt & Revenue Services

Money & Insurance
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120 reviews
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Customer Reviews about

Ardent Credit Services Ltd t/a Debt & Revenue Services

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claire Owen

5.00/5.00

"My DRS experience "

I spoke to a DRS representative called Joe. I'm not in the best of health at the moment but found Joe to be very polite, helpful and very professional. All in all having to deal with such matters aren't the most pleasant Joe made the whole experience much easier. Thank you Joe.

23/09/2024

emma mcgrath

5.00/5.00

"The lady i spoke to helped me a lot…"

The lady i spoke to helped me a lot very nice, sounded very young but had a lot of empathy for my situation she said her name was chloe but didn’t get last name. thank you

18/09/2024

Gemma Mellor

1.00/5.00

"Disgusting company"

This company was given a debt but apparently closed my case in November 2023 to pass the debt back on to original creditor, without informing me. Didn’t stop them from accepting money from my Debt Management Plan that was set up the beginning of this year, never told the DMP that the debt was closed on their end. Told me over the phone that despite the account being closed, they have been paying the original debtor the money they received every month, yet the original debtor has no record of these payments. Also said they did tell my DMP that the account was closed, which the DMP have no record of, but were still happy to be accepting the money monthly rather than sending it back, contacting the. DMP or myself to inform us of the closed account. When asked for a statement of accounts to prove the information they are saying, was told I would be passed onto the correct team, yet my call was terminated. I’m only aware of what’s happened when I received a text saying my debt has been passed on to a new company, without that text I’d still be paying my DMP, who would still be paying DRS yet my debt wasn’t being paid off, rather pocketed by DRS by the looks of things.

12/09/2024

Alex Warrilow

1.00/5.00

"Check the reviews"

Check the reviews, this many people l don’t dish out 1 star reviews for no reason.

The Better reviews are clearly made by workers of this shocking company

11/09/2024

Mr Bacs

5.00/5.00

"I would like to thank you’ Katie for…"

I would like to thank you’ Katie for your fantastic service.

Katie demonstrated curtesy’ a willingness to carefully evaluate my situation at hand.

Katie perfectly executed her duties to the fullest without Prejudice nor hinder.
We the general public consumers’ truly need Katie Of Ardent Credit Services On Our Side.

Forget’ Keir Starmer!

My bets are on Katie’ our next Prime Minister.



🍺 Simply The Best!!!! 🍺
As Tina Turner would say…… 🕺 💃



10/09/2024

Sean Wynne

1.00/5.00

"spam"

I keep getting messages but I am not the one that’s being referred to in the message.

I’ve sent multiple requests to stop messaging me however no one has gotten in touch.

09/09/2024

Emmanuel Teinor

4.00/5.00

"The agent was very helpful and patient…"

The agent was very helpful and patient with information. She was also knowledgeable about my situation and she gave good feedback.

07/09/2024

Jeremy Morales

1.00/5.00

"Pointless "

The person who called me was very rude and unprofessional, didn’t help me at all thought the matter , at the end of the call I didn’t understand what was the porpoise of the actual call

05/09/2024

Pauline Brown

5.00/5.00

"She was good in understanding me speak…"

She was good in understanding me speak wonderfully polite and with patient.

04/09/2024

Aman

1.00/5.00

"Unlawfully and ungrateful "

I spoke with someone from DRS that person was trying to convince me to pay back the amount which I wasn’t reliable to pay. I explained everything after that he took me on different track which was useless and waste of money. I mentioned I can’t talk right now because it’s my working time . Person didn’t respect value of time and working time . So I’m full disappointed

30/08/2024
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