Ardent Credit Services Ltd t/a Debt & Revenue Services

Money & Insurance
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120 reviews
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Customer Reviews about

Ardent Credit Services Ltd t/a Debt & Revenue Services

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CustomerStephen Lewis

1.00/5.00

"Scam"

Scam. Told me I owe admiral insurance money. I don’t.

06/08/2024

RosscOban

1.00/5.00

"Send as many texts as you like"

Send as many texts as you like. You and Admiral can go whistle!!

22/07/2024

Fraser

5.00/5.00

"Mark & general customer service "

I don’t usually write reviews however I had a pleasant surprise when dealing with ardent!

Very helpful and flexible with an old debt I had for insurance. When the balance was overpaid to the insurance company, Ardent offered to assist even though the account was closed/money was no longer owed. (Unlike many debt collection agencies who I assume would probably ignore once the account had no value to them)

I called to follow up and Mark in customer service went out his way to resolve the issue promptly and refund. Kudos to mark for simplifying and making an unpleasant situation easier.

18/07/2024

Simon Williams

1.00/5.00

"Are you ever going to stop your…"

Are you ever going to stop your campaign of harassment against me?

You ring me constantly and demand I register with you. No!
You tell me you won't discuss my account unless I register with you. I'm not registering with you and you can't make me!
When pressed what the £28 you think I owe is for, you simply say, to admiral and you'll only discuss further once I register.... Seems like a you issue here!

Point is, simply saying "admiral" doesn't detail what the money is for. They, like you came to me and said I owe £28. I asked them what for, they didn't answer and passed it over to you, and you won't tell me either.

I'm not being bullied into paying money when you won't give me a proper explanation of what it's for.

I've taken your approach, did a while ago and notified you that you owe me 1 million pounds. You haven't engaged with this and due to missed payments the amount you own me now is £1,004,200. When can I expect my money? If you'd like an explanation of what this million is for, "Admiral"


Oh and blocking the number you call from now as well

26/06/2024

Dom Rouse

1.00/5.00

"Harrasment and failure to comply with…"

Harrasment and failure to comply with legal obligations
I spoke to Erin who could not of been more useless if she tried, advised me of incorrect fees and processes, advised they would not complete data erasure would not assist with providing details from the call or the call recording hmmm I wonder why. Very dodgy company. She then ended the call on me and I had to phone back to speak to Liam who actually gave me what I asked of him.

18/06/2024

The Fields

1.00/5.00

"Harassment by text for a person not me - Illegal practice. "

I am being harassed for an ebay 'debt I don't owe in a name that is not even me. I keep blocking them but they use a different number. Reported to the organisations that regulate them. Read the reviews of DRS too. It's the same company run by American Directors which is very odd. Checked on Companies House.

29/05/2024

Antonio Verdejo

1.00/5.00

"They are accomplices of scammers who…"

They are accomplices of scammers who try to scare you to get their part of the scam. I invite off block them

24/05/2024

Matthew C

1.00/5.00

"Made a sale? Got paid then buyer opened claim and ebay are trying to steal your money?"

First thing, I paid my balance on ebay. Secondly. The buyer got the item yet ebay sided with them in their false dispute. How dare you give me these threatening messages. Find God. How would you like it if your old mother was receiving these threats? Also Don’t think i paid my due balance which arrived because i was scammed because I was scared of you. I know my rights and understand you have no grounds for legal action. Debt collectors aren’t legal in my country. Text me again And you’ll be getting blocked. Text again I’ll be reporting you for harassment 🖕 vile sub humans 🖕

23/05/2024

William S

1.00/5.00

"I don't owe Ebay anything"

I don't owe Ebay anything. Please refrain from contacting me.
Hocus Pocus. Fee's for an item I didn't even sell? Please do not contact me again.

23/05/2024

Amy Silva

5.00/5.00

"Great customer service "

I am leaving a review for the wonderful agent I spoke to.

Liam H, made everything easy, he was thoughtful, kind and funny.

We need more people in the world like Liam!!

23/05/2024
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