"The rep went over and above to make…"

The rep went over and above to make sure my needs were handled. Well knowledgeable and informative. Kudos to him!

"Bad Service"

Unfortunately this company is not trustworthy. I was told that they would try to settled as soon as possible. At the beginning they stated that it would take about 7 months to reach a settlement. It has been about 1 year and they have only settled 1 account. All the accounts are charged off and Rockwell is actually waiting until I get sued by my creditors. I was to pay a certain amount which included a fee to them and the last account that was settled was for 48 months starting the the month after it was settled (9 or 10 months later). The last law suit filed required that I or my attorney file a response and Rockwell did not respond because my account was under review and there was not an attorney to take my case. This is not what I was told, I was told that if i get sued, Rockwell would appoint an attorney to represent us in the lawsuit. Rockwell is not settling the case until I am actually sued and still nothing is happening. They have only settled two accounts. My credit score dropped to the 500s after I entered this program and I don’t see any help. Now I feel that I need to hire legal help to get out of this hole.

"They have help me on all the questions…"

They have help me on all the questions I had. Also on reviewing my program. I appreciate your help.

"My experience with Rockwell Legal Group…"

My experience with Rockwell Legal Group was positive from beginning to end. They were prompt with returning any phone calls or concerns and my settlements were dealt with in a timely manner. I would recommend Rockwell to anyone desiring to finally paying off credit debt without success due to increasing interest rates. It is so nice to finally see a light at the end of the tunnel.

"I spoke with Percilla regarding an…"

I spoke with Percilla regarding an email I received. She was efficient, polite and made sure that the matter was indeed taken care of. I appreciate her help in this matter and would recommend Rockwell to anyone who is looking to get out of debt.

"Ripoff!"

After two years only one account is settled! They already have their money so what do they care? Handed us off to a loan company. Now giving me the runaround while I'm getting debt collection notices! They simply took advantage of someone who was already in a bad financial situation. RIPOFF?

"I went into this program for help"

I went into this program for help. You are helping but I have noticed your fees come off the top so my debts are not getting much of my payments. I was under the impression that my payment plan was figured out to take care of my bills. I gave as much as I possibly could. Even though my monthly expenses have gone up,rent, medical,insurance, my income has not. From time to time you call me about a settlement but I need to come up with more money. If I had the money I could have paid them off myself. I can't give what I don't have. What I have paid for in fees would have made a good dent in what I owed and saved my credit rating and all those awful phone calls from my debtors. You have already asked me for $400 extra from what was agreed upon. What happened to the program that was supposed to cover everything?

"Representative was genuinely kind"

Representative was genuinely kind, patient and thorough with her content. Extremely satisfied with her customer service!

"My debts are paid off 2 years early!"

I have been on the program for almost 2 years now and with the help of Versara Lending together with Rockwell Legal Group my debts are going to be paid off sooner!

"IFind another debt consolidation company"

I have diligently emailed all correspondence and was told that the letter stating I could be sued was a form letter and never received any follow up to my emails on what was being done. I was served with a summons a week ago, emailed it to the litigation department the following day and was told that it takes 10 days to upload into the system. I called twice to check and was told to call back only to be told that they only received 1 page of the summons and that now the 7-10 days starts over. I opened the PDF that was sent and it is 19 pages. They told me to efile myself which is directly opposed to what I was told when I signed, that they would handle everything and represent me in case I was sued. It is really discouraging to think that a company can take advantage of people that are sincerely trying to take care of their debt. My credit score was great when I started, now it's in 500 and I feel that I need to hire an actual lawyer to get out of this terrible situation.