"Rude"

Would be zero if I could. For the last 2 years I have chosen to pay my bills quarterly. You would get nothing if I had a choice. Due to me paying early this has knocked of my payment schedule and yet again, send me lovely threatening letter, that I have a legal requirement to my account under the title deeds. You have a legal obligation to actually carry out a standard of work. Love being hung up on a phone call so I do!!!!

"Swift response and service …"

The lady I spoke to was lovely and very swift at dealing with my enquiry.

Thank you

"Green Fraud. Marc Marano."

Greenbelt Group operates under a "land ownership model" where they own the common areas within a residential development and are responsible for its
maintenance. Thus, they should pay for the maintenance as they own the land. Legal Challenge: "McAuley vs Greenbelt," residents challenged the validity of these maintenance charges arguing that the definition of the "open ground" requiring upkeep was not clearly defined within the deed itself, relying on external references, thus breaching the "Four Corners Rule".
Impact on Residents:
If the "Four Corners Rule" is applied and a property deed is found to be unclear about the boundaries of the common area, residents are be able to challenge the charges associated with maintaining areas not explicitly stated within the legal document. IE: don't pay them, they will threaten with court. They will pull out the day before, as they always do. Selling your house, with a so called dept on it, can be tricky, but now with the new government act passed on 30th January 2025. The Leasehold and Freehold Reform Act, 2025. This will, very soon put a total stop to Greenbelt ripping us off. Ladies and Gentlemen and They, keep the pressure on. The light at the end of the tunnel "IS" in sight.

"Very understanding and resolved my…"

Very understanding and resolved my problem

"Janet was superb"

Janet was superb. She preempted what I needed and was very efficient. Thank you Janet!

"Resolved my query."

Very friendly. Understood my query and helped resolve it. Plus put in the process to avoid a reoccurance.

"Call handler very helpful"

Call handler very helpful

" Easy to sort direct debit "

Extremely efficient with sorting out a direct debit. Took no time at all.

"Terrible con artist company"

Terrible con artist company. If buying a house and they tie this company is with your deeds. Run!

"Gotta love greenbelt and their fake…"

Gotta love greenbelt and their fake reviews. It happens time and time again. They have lots of real reviews from everyone like me who are disgustingly unhappy with the absolute mugging we get and then suddenly there are 5 star reviews saying how "amazing" David was etc etc. They must think we are fools to believe it. Meanwhile, I am one of the MANY who are stunned to receive this year's bill with an admin charge of £88 !!! What for? Fresh air? No letters sent by post. No bill email to me? Nothing. I never hear from them unless they are sending threatening letters for something. Is this admin charge us being charged for them to find and arrange sub-contractors who are totally useless and seem to spend most of their time in vans drinking coffee and smoking. They are also the fastest people in the world on these machines when cutting grass. One quick trip over the grass and its done. No wonder the grass grows so quickly.

Also, trust pilot - please provide a "no star" rating. Or even a minus one for Greenbelt please.