"The website was very easy to negotiate…"

The website was very easy to negotiate including registering for online access.

"Thanks for the tip Nick."

Obviously no one wants to pay a maintenance charge but buying a new build we knew what we were getting in to. Had a site meeting with Nick Upton who was very helpful and advised us to check if we could get a rebate due to the SUD on site. Having contacted the water company I have now received a rebate of nearly £400 which is great especially considering the water company knew nothing about the SUD until I called. Thanks.

"It got a lot better"

Service level improved a lot in the last few years on our state in Huddersfield. It was shocking when we moved in back in 2011. Not anymore.

"Pay us now. It’s not correct, but just pay! We won’t discuss it."

Today we received a letter from Greenbelt saying our account has been passed to their Debt Recovery Unit. The reason? Because we dared to query their bill. We query it every year and they never give an explanation as to why we are charged a share which is different to what’s stated in the title deeds. And, oh, they don’t explain why they charge for work they don’t actually do, either. I phoned them earlier this year. They said they would look into things. Their simple debt recovery letter received today, months later, is their single response. As usual, adding penalty charges for non-payment of an invoice that has been queried. Cowboys. I do feel sorry for all here where Greenbelt has just taken over. They need shutting down and a Watchdog special.

"Massively over price maintenance…"

Massively over price maintenance services. Not seen 1 person doing maintenance since I moved in 5 years ago. Price started at £28.00 per year with Bellway, raised to £150.00 per year with greenbelt.

"This review is for the one of the…"

This review is for the one of the sporadic Greenbelt maintenance visits to my estate. Two workers arrived at 8.55am and enjoyed a quiet period of sitting in their van doing nothing. This was followed by around 35 mins of using a leaf blower on the pavements - helpfully blowing any debris from the pavement into the road before departing. One of these routine visits costs around £174 to the street and the annual cost has increased by 60%. This is not value for money, this is a scam.

Meanwhile the fences which were blow down in February remain in the car park, obstructing access to spaces and there are dangerous sections of collapsed concrete.

"I've had an ongoing dispute with…"

I've had an ongoing dispute with Greenbelt for a few years that will hopefully get sorted very soon. This review isn't about Greenbelt as a company it is about Julie Hughes from customer services who helped me out today. She was excellent and is an asset to Greenbelt.

"Thieves"

Thieves thieves thieves

"Bad."

Baaaaaaaaad

"Easy system to use."

Easy system to use.