"Dealt with"

Advisor dealt with my request professional and sorted my query out on the call

"Kept updated and informed during the…"

Kept updated and informed during the transition from Developer to management of the site. simple payment system. However breakdown and transparency of bill should automatically be included.

"Told me what I wanted to know"

Told me what I wanted to know

"Horrendous maintenance company"

Horrendous maintenance company. Annual charges increase continuously. Various charges quite obviously made up. Which other job/trade in the world would require a monthly ‘supervisor inspection’ to check on simple tasks such as grass cutting. Utterly ridiculous

"The gardenersGood Job Done who worked on the…"

The gardeners who worked on the development today 13/7/2022
Made a vast improvement they trimmed the hedges
Grass cut neatly
Removed all cuttings etc
So polite
Not sure who job it is to remove the grass growing around the pavements
But very pleased with their work in such hot weather
21,,CopperBeech Road
Shavington
Crewe
CW2 5TA

"Informative"

Informative

"Bellway The works site"

Nick was informative, polite and answered everyone’s questions well

"Elderly discrimination and paperless charge"

I e-mailed Greenbelt on the 29th May to complain about the addition of a charge if I didn't go paperless ( I have ) and the subsequent discrimination of the elderly who might not have access to a computer in order to do this. I also complained about them continuing to get my wife's name wrong when they write to us. I was advised a reply would be forthcoming within 20 working days, that was 26 days ago !

"Great customer service from Vicky"

Great customer service from Vicky , couldn't have been more pleasant and helpful

"I requested a repair to a fence and…"

I requested a repair to a fence and they promptly accommodated.

Great service.