P2P

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862 reviews
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Customer Reviews about

P2P

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David Jackson

1.00/5.00

"SEVEN days and my parcel still hasn't got from P2P to Royal Mail"

My ordered item has been on its way from the supplier via P2P to Royal Mail for SEVEN days. Surely someone could have walked down to the Post Office with it within an afternoon???? Very poor performance.

03/05/2021

Assunta Anzalone

1.00/5.00

"SBAGLIANO INDIRIZZI DI DESTINAZIONE!!"

Sto cercando di contattarvi in tutti i modi possibili a causa di un VOSTRO ERRORE con l'indirizzo di destinazione prima che sia troppo tardi ma non ho ricevuto nessuna risposta! Vi ho inviato questa email:
Hello.
On April 25th I placed an order on the "Orelia London" website, tracking numer arrived to me by FEDEX on Tuesday is ORE2230GB89661257001.
On Friday I received the tracking from the Italian shipper (nr. M4 611132354) but unfortunately the destination address is wrong.
I have already contacted the Italian courier and they told me that the data sent by you to them was wrong.
Now the Italian courier is waiting for authorization from P2P MAILING LTD to change the address with serious URGENCY.
The correct address is this one:

Assunta Anzalone
Via Nazionale 327
NOCERA SUPERIORE (SA) ITALY

Instead of the current wrong address:

Assunta Anzalone
Via Nazionale 327
VILLAFRANCA TIRRENA (ME) ITALY

03/05/2021

Nina Benhadji

1.00/5.00

"Ou est mon colis ?!"

Bonsoir ,
J’ai passé une commande sur le site LookFantastic le 18 avril 2021 . Depuis le 23 avril il est bloqué à VENLO 5928, NL . Qu’est-ce qui prends autant de temps tout en sachant que je devais le recevoir le 30 avril 2021 (hier) .
J’ai regardé sur internet et il n’y a aucun commentaire positif ni sur l’endroit où il se trouve actuellement , ni sur le transporteur P2P . Pour un colis de L’Angleterre à la France 14 jours pour un colis c’est TRÈS long . Que se passe t’il et je veux mon colis .

02/05/2021

CM

1.00/5.00

"My parcel has been stuck in Venlo"

My parcel has been stuck in Venlo, NL since 23rd April. It’s been 9 days, while the delivery is usually expected within a maximum of 7 working days!!! When will it eventually be delivered?

Thanks.

FIC tracking number: FEE5841GB00173494101

01/05/2021

Dennis S

1.00/5.00

"Very poor service and handling!!!"

My parcel is being delayed and has been damaged, which is probably due to total negligence of your staff and management !! I hope that only the packaging is damaged and the goods stayed intact and are not fixed with a tape with leftovers being scattered around the whole box.. Unfortunately your poor rating is causing very serious concerns and trust issues.. Please consider!

30/04/2021

Adrian Gargo

5.00/5.00

"My package is being stuck in Venlo"

My package is being stuck in Venlo, NL for 5 days already. Looking other reviews seems a common thing. But it was suppose to be here in less than 5 days (usually I have received packages from the same site in 3/4 days).

What is going on in Venlo?

My tracking number is
PK149L0407027000124565G

EDIT: I received my package on May 3rd. So things went quick as soon as it left Venlo

30/04/2021

Josh

2.00/5.00

"How long is this going to take!!?"

I have no Idea what is going on with this shipper/Venlo, NL! Just like many others my package was traveling well till it got to Venlo. Now since 24 APR there has been no update.

Tracking #: HUT1860GB43420799701

29/04/2021

Caroline

1.00/5.00

"Commande non reçue"

Bonjour,

Je n'ai pas de nouvelle de mon colis no. WIL7780GB02834487801. Je viens de faire le suivi sur votre site internet et il me dit qu'il est prêt à être collecté à un point relai et que j'en ai été notifié. Ce n'est pas le cas, je n'ai aucune information d'où se trouve le colis. De plus, je me trouvais bien chez moi le jour de la "tentative de livraison". Merci de me dire où se trouve le colis pour que je puisse le récupérer.

29/04/2021

Gitte F.

4.00/5.00

"Helped get things moving with my retailer"

As per promise, I’m updating my reviews, because of due time communication and delivery of parcel.

Huge delay between dispatch and P2P delivering my parcel to Royal Mail. So I thought. Created a review here, and got reply quickly from P2P, who also contacted the retailer. That got things moving. Apparently my retailer had not dispatched the parcel to P2P, as per their emails and as the tracking link suggested. Finally P2P received the parcel and my tracking link was updated. Two days later P2P got it to Royal Mail.

So P2P got back to me with a reply quickly, helped push my retail, and only spend two days with my parcel at their processing center.

Thank you for your help and quick turn around.

29/04/2021

Anita Earl

4.00/5.00

"Please can you advise me what has…happened to my parcels"

Please can you advise me what has happened to my parcels, they were scheduled to be delivered to New Zealand on the 27th April, but when I check the tracking number they are still in Basildon in the UK, showing status export cleared. It has been like that for several days. My tracking numbers are
PRO1081GB00014544501
PRO1087GB00014494001

Many thanks
Anita


My parcels have arrived, all good, what would have been good on your part would be a status showing that the parcel had left the UK in plain English, this would make customers feel less stressed when parcels take a long time to arrive. Thank you

28/04/2021
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