Scoot

Business Services
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106 reviews
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Customer Reviews about

Scoot

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Andrzej Majewski

1.00/5.00

"Spammers"

They send unwanted messages and do not respond if they please stop.

31/10/2018

Karl Anders

1.00/5.00

"Listings Management is a total scam & here's why..."

Signed up for listings management last week as they claimed they'd get me 100's of backlinks.

I know a ton about SEO & already had well optimised pages on all of the big directories but was interested to see what they could do.

What you get in reality is about 10 optimised directory pages (the news websites are syndicted to many other news websites but you only set it up using 1 link so i'm not counting that as hundreds of links like they do)

I already had all of these directory listings with unique original content on each one. These guys just copied the text from my homepage & used that which risks you getting a duplicate content penalty & went ahead despite me asking what the logic was behind it.

I want the changes they've made totally undoing & I've no idea why anyone would pay £25 a month for what is in reality about 10 backlinks which you could create in about an hour without paying anything.

31/08/2018

Rebecca

1.00/5.00

"Once you leave, they delete EVERYTHING!"

Was with Scot/Web.com for years and years, they created links to the website though directories which was useful at the time, though an outdated method now. However the work they did after looking into it was way below standard, the information they had was outdated, numerous errors in spelling, the pictures they put were outdated and they generally did't put any effort in, did't update any information we sent to them over the years and have no customer service skills whatsoever.

After saying i felt like i was wasting my money with them and wanted to cease business they then said that they would take down all the information/link/listings which they had set up over the years. Which is just petty to be honest. They then months later called and called trying to get us back on board and the price got lower and lower. I still said no as them pressuring me and being rude about it did't make me want to sign up again at all. DONT USE! They just take your money and do the bare minimum at best.

08/08/2018

abnet review

5.00/5.00

"they have very good customer service"

they have very good customer service , also they talk many languages witch helped me a lot .

18/07/2018

Rich Bunce

1.00/5.00

"Not a nice company to deal with and thrilled to have cut the chord"

Just cancelled with these guys although the expense is not much, what you get back for this is not much at all you'd be better off investing in pretty much anything else and get more return. I've also discovered people are paying less and more than what I was paying which was £99 + VAT - clearly the pricing strategy is whatever the sales guy can getaway with. If you're considerring this simply ask yourself when was the last time you visited any of these directories to find something?

What prompted me to write this review though was the text I received once I cancelled (I was hoping to upload a screenshot) saying that my business had been "deleted in google" which is a lie and in my view scare tactics.

Scoot do not have the ability to delete my google listing as I am the owner of it (they would need to hack my google account to delete it) - I will be reporting this to Google, as well as my Google Adwords Account manager. Not a nice company to deal with and thrilled to have cut the chord

08/05/2018

Mark

1.00/5.00

"Would never use this company again"

Would never use this company again, pushy, misled and so so much bad publicity leads you to believe it all must be based on truth. I renewed, then cancelled within 24hrs and asked for a full refund, only to be told what I had renewed was not what was discussed so basically get stuffed. I asked for a copy of the recording, they said not all calls are recorded. I have staff who heard the conversation, so I'd add liars to the list of their faults, totally unprofessional!

27/04/2018

Michael Bailey

1.00/5.00

"Scoot Lack Professional Discipline, very poor business model."

I have had a very poor experience with Scoot AKA web.com. They removed a local business listing of mine twice. I had spent a good deal of time setting up one of our business profiles. They even change your listing without your permission. They have a pushy sales team with an attitude. One person I spoke with was rude and continued to talk over me. I will be in contact with the other directories that they represent and get to the bottom of this unholy mess!! Avoid Avoid Avoid!!! Check Out their reviews all over the web, they all say the same thing. When scoot responds to their feedback they always apologise but I'm fairly confident that it would be a different story if you were on the other end of the phone to them.

31/03/2018

Samantha Beal

1.00/5.00

"Pushy sales tactics"

Pushy sales tactics

Our IT team looked into what they do for us for the money and appeared to be very little! They rang continuously for weeks still trying to persuade us to renew despite us trying to cancel. They tried to use scare tactics and told us that our website had now gone from the top on google to 9th place since cancelling however when we cleared the cashe on our internet and searched under several different search titles our website still appeared on the top.

03/11/2017

Dan

1.00/5.00

"Won't take no for an answer"

Won't take no for an answer. I have explained to them that we are happy with our current online performance but still they call. Amazingly, every time they call, they have an exclusive deal on just that week to get us to sign up. Just go away.

23/10/2017

JMcC photography

1.00/5.00

"I received a phone call today. Not what i signed up for!"

I received a phone call today after i requested one from Mondays call. Being honest i looked up the reviews before answering which put me on the back foot. Although not rude the employee was pretty abrupt with a few umms are arrsss while questioning me on more than 1 occasion.
It was obvious i wasnt interested but she persevered, fair enough. The she moved onto Google which i have been advertised on for a year now. I know all about SEO and meta tagging etc. I also know there is nothing the company can do for me that i cant do myself!

This is still a form of cold calling regardless. Asking me to check my details online as a means to sell something i am not interested in.

Im happy with the free listing so please note to no more sales contacts!

Jason
JMcC photography

18/10/2017
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