"Unbelievably bad service, absolute waste of £300"

I can't put no star rating otherwise I would have. I paid for a listing, following a load of business this and seo that, guaranteed this and provide that. Well I'm unbelievably dissatisfied. Poor service, I urge everybody to steer well clear of this company, and for heavens sake DO NOT GIVE THEM YOUR MONEY.

EVERYBODY THAT'S LEFT A REVIEW PLEASE CONTACT ME VIA MY WEBSITE FUNTIME SPA HIRE WE WILL PURSUE THIS THROUGH ALL AVENUES TO GET THIS COMPANY LOOKED INTO AND FINED, WE CAN COMPILE ALL OF OUR INFORMATION AND GET AT LEAST OUR MONEY BACK.

"DREADFUL! AVOID !!"

If it were possible to award no stars, I would. EXTREMELY disappointed. When I initially made contact and was very specific with my ideas, I was assured this was no problem. Money was duly paid. Unbeknown to me, the web design process was then passed to web.com in USA
The website designed was atrocious and despite providing the specific text I needed, this was altered or omitted. EVERY email was ignored and a genetic reply received. It was not possible to log on and make changes myself.
scoot finally admitted what I wanted was beyond their capabilities and I should not have been sold the package... However they have since failed to refund the design package fee and had the audacity to charge a hosting fee although they were hosting nothing. Every email to Scoot is ignored, no phone call ever returned and predictably, the full refund we'd been assured of failed to materialise. Scoot customer service is a DISGRACE and non existent

"Never trust this company!"

I wish I had read the reviews online before making a payment to these guys!

The service is appalling, they took 2 weeks to set up a Facebook page (which I already had), literally took my cover photo and profile picture down and re-uploaded the same pictures. Despite contacting them numerous times about this and why it was taking so long to get the posts up, they still proceeded to waste time! The posts they put up where basic to say the least - literally referring people to my website - as if I couldn't have done that myself! Despite logging onto their scorecard, where I can place comments regarding future posts, which I did - they ignored my request! It states they will updated posts after 2 days..well after a week and me having to call them, they then proceeded to leave the future scheduled posts on there and then created new ones based on my request. It does state on their score card, you can request future posts to be about a particular topic - they didn't even adhere too!

I logged a complaint, which got ignore, requested to speak to a Manager who was rude to say the least - ended up cutting her off after she starting being rude and condescending on the phone to me! I then emailed customersupport@scoot, they responded with someone will be in touch (still haven't heard anything to this day and i've chased them up again, I then rang them, only to be told the original manager I spoke to is the one who handles complaints!)

Oh and last but not least - they owe me money back, I cancelled the subscription before a month was up and you can rightly guess, they've not refunded the money back!!

I wouldn't recommend this company to anyone!

"Please do not do business with them!"

I was stupidly conned into thinking it was a good idea to do business with Scoot! After reading the reviews I decided that the day after agreeing to use them I would not like to continue further with their services but when contacting them I was able to cancel the direct debit but not the money I paid up front! Even though I hadn't received any of the services from them and it was less than 24 hours! Utter disgrace! I cannot see anywhere in the contract where it says they do not give refunds. Never ever do business with scoot!

"CONARTIS"

Total con don't touch with a barge pole.in the so called terms and conditions once they have your money u can not get a refund. Conned me out of £280 .disgusting outfit to deal with they want shutting down

"Useless, an expensive mistake"

Some facts I have learned in the last 4 months:

1) They claim to "give" you a free month up front to try their service. No they don't - what they do is spend a month faffing about, then bill you in arrears. Finally when you cancel - and you will - you still have to pay them for the last month.

2) Web page creation? Forget it. All created from trashy templates with grinning young business people pointing at things. Admittedly the text will be written from an interview, but unless you have a script ready they will just write down the words that pop out of your mouth. The funniest/saddest thing was my Facebook page which showed my location as St Albans, Newfoundland, not St Albans, Herts. All their web techies are in the U.S.
3) Driving traffic and leads? Forget it. None. Apparently my £100/month was just for traffic from The Independent newspaper search box. (I don't think there is even such a thing). Google Analytics confirmed visitors to my Scoot website never got above single figures.

So basically I agree with the other reviews. As soon as they say they're from Scoot, or web.com, just put the phone down and save yourself £100s.

"Scoot well away from here. Con men"

These 21st century conmen spent half a year coaxing me into a £400 advert that was going to help promote my new business.
It failed miserably and has done nothing at all. I've had no links at all! Not one. Now I'm looking into suing them for miss selling a product totally unfit for purpose.
Avoid them at all costs. British media eh? I should have known better.

"Waste of space"

On premium listing and not got any business. Wouldn't even rate them 1 star. Keep getting calls about google Seo but when you say no they become so rude. PleaSE SORT SOMETHING i HAVE PAID FOR BEFORE TRYING TO SELL ME MORE. Will not be renewing better off burning the money

"Not a good experience!"

I've just cancelled my order/contract with them (or at least I hope I have)!
I was invoiced for elements that I hadn't ordered and when I queried this with them it generated a stream of conflicting Direct Debit confirmations/e-mails and phone calls.
This appears to be a very unprofessional organisation that uses questionable business tactics.

"Wrong details, still."

I'm positive after being persuaded yet again by these con merchants to keep my business on their site I had relayed at least 3 time my business address, its name and my name which are all wrong, as i see from the receipt of £18 in an email ive just got. when it try and ring to cancel the numbers in the email they go to nowhere which im sure is against the law... Terrible terrible service considering they are so hard sell to keep you on going but fail to change your details every time. Looking for a way to contact to cancel... ended up here!