"DO NOT USE - Do your home work and you will see why."

DO NOT USE
Took out submit trackz and the moment my payment was made no a link to create an account and no password. Call back and excuse "Oh our system is down , I'll call you back with a password" Yep you guessed it no password.

Even tried to sell me more addons before my problems had been resolved. I have since studied who the post to and no suprise that the 500+ classifieds are ones you have never heard of and as for the ones you have well they don't post to those except their own!

Totally useless and bogus

This system will not help with ranking one jot.

I feel foolish about ever using them :-(

"Keep well away from buying anything from this "so called" company"

I had issues calling our company for advertising with themselves and claiming to be recognised as a authority and recognised by Google I was informed by the lady on the phone. I asked her Did Google ask you to phone us ? No she replied well why say Google are your partners in advertising?

Its a SCAM keep well away! As a business user we will not entertain phone calls like this and suspect any company like this cold calling you is up to no good.

"Won't leave me alone harassing phone …"

Won't leave me alone harassing phone calls.

"Paid for listing displayed as regular. No reply from Scoot."

After they had pested me with tonnes of sales calls I finally went for a paid for listing. Waste of money. I had no single enquiry from scoot or any of their network websites. At some point I noticed that my paid for listing looked the same as regular listings (no videos, links etc) and I reported the issue. They completely ignored it on multiple occassions and I have not had a reply. Instead I kept getting calls pesting me to renew my listing even though I was telling them that they didn't give me what I paid for in the first place. I'd like a refund but they don't reply at all!

"Absolute waste of money - Believe the reviews"

I have never felt the need to publish a review about any site or company in the past but the way this company takes you money and gives you almost nothing back is not far short of criminal. Signed our company up to the Priority listing package earlier in the year which gets you listed with the Sun/Mirror/Independent listing pages. Looking through our analytics for the last 6 months we had one click through to our website from the Sun directory and that was me checking it actually worked. I can't see any from the others and less than 20 from Scoot itself. Obviously we won't be renewing despite the relentless hounding from their sales team.

"Wish i hadn't signed up for free listing"

I made the mistake of signing up for the free listing (my webhost suggested this would be useful - I can only assume they are on the make). Since then I have been plagued with calls from their number. Half the time I pick up the receiver and the line goes dead. When I do get a person on the end of the phone, they swear blind that they are not calling to market anything, but just as a courtesy to discuss my listing & website (as if!). After I had done a reverse look up when I had five calls in the space of a couple of hours (all disconnected) I realised that bombarding people with calls is their modus operandi. If they call now (they'll usually say they are calling from web.com) I just cut them off at the outset. Last week I got told I was rude because I said I was interested before the caller got into her spiel - I pointed out in no uncertain terms that persistently calling me at my home was rude and annoying. I told her I would NEVER pay them for anything as I had seen so many adverse comments on the internet and I asked her to ensure that no-one called me again. Guess what? They don't understand the simple word 'no', never mind that really complicated phrase "I am not interested". I emailed them about a week ago to find out how I could de-list my business - they haven't bothered to respond. Today I had an email telling me business couldn't be found because the phone number was incorrect on my listing. It isn't which they should surely have known since the email arrived about ten minutes after they had called using the same number!!!

Just avoid even taking a free listing from these muppets.

"A good place to find local businesses"

Easily accessible and very complete!

"Rude sales person"

Called to review our listings and explained that our MD would not be the best person to speak to and I would be happy to see if I could help. Asked if I could authorise payments and I explained we would not be paying for anything so she asked if I did marketing and I said no but I did Business Development and she hung up on me!! Very unprofessional and rude!

"Don't do it, Don't do it, Don't do it!"

I won't bore you with the details but will offer some bullet points:
- You really are dealing with an unprofessional organisation.
- Some of the items in my package were not delivered and still cannot be.
- Log a support call and you will be ignored (multiple times).
- Send an email and you will be ignored (multiple times).
- I went against my own better judgement in dealing with this lot.
- All the previous reviewers are correct so don't waste your time and money testing it out for yourself - we've wasted our time and money so take advantage of this.
- 1* is too much for these.
- A guy had the nerve to try and upsell submittrackz and when i said i wanted my issues fixed first, he just proceeded down his calling script.

Now im refused a refund which was requested within 14 days (even though they have cancelled a second payment). They now have a customer who does not want to do business with them and in their eyes they may as well take my money anyway since i won't be a repeat customer.

What usually happens now is that a person called Emma will post a stock response which includes the line:
"We do appreciate all feedback, good or bad and use this information to continually evaluate and improve our systems, processes and customer interactions."

I can see this line being used in 2015. Clearly they do not improve their systems, processes and customer interactions as we are two years down the line.

Find a drain and throw your money down there. AVOID.
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UPDATE: Response by Emma below is typical of how they operate. They are really sorry and they have apparently met me half way (meaning tell lies, provide rubbish service, ignore requests and then say meet you half way as a token gesture!) My guess is that they have paid out the commission to their lying salesperson and don't want to cover it knowing i will not be a repeat customer.

"Wow!!"

How lucky am I! I had a call from this company via a freebie web check which picked up a few issues that my web guy can fix. I was on the phone over an hour telling me how good they were. I said I needed my web guy to verify a few things and he pointed me to these reviews. I have just had a lucky escape! Adam rang me today and talked the reviews down but I can honestly believe every one. From the other side and not needing to cancel an order it is not surprising to see all the apology replies are short and sweet to show a little recompense but probably result in the same lost time following up, recovering or cancelling an order. It's a minefield out there of companies promising the earth and failing to deliver. All I can say is be careful and get a second opinion. Incidentally a third phone call is pending, the hard sell continues!