"Virtual gift card - never delivered "

I placed an order for an electronic gift card to be delivered to my coworker who just recently lost his mother. The card status is still showing “processing” though the charges have posted to my account. My coworker never recieved the gift card and I have yet to recieve any follow up. Will never use this site or service again.

"AWFUIL"

AWFUIL - this company will STEAL your money... Need to know which merchants accept this card? Good luck, the website isn't updated and merchants dont know. Need to check your balance or transactions? Good luck, because that feature on giftcards.com is down and doesn't work! Have a charge that declines? You REALLY need the luck now!!!!! No these funds didnt go anywhere, because it was declined - WRONG! They hold your money for 7-10 business days and you have NO way to access it or speed this up even though none of it was your fault! Would NEVER recommend this site and would NEVER use it again

UPDATE 7/9/2024 - they promised me that the hold would expire and the money would be available by TODAY July 9th and Guess what again! It is NOT

"Can’t add card to Apple wallet"

Can’t add card to Apple wallet

"Absolutely Convenient"

Absolutely Convenient

"Cards don't work"

I have one of their cards MCs with several hundred dollars on it, except their 'new' website tells me the card doesn't exist. I must be able to purchase online, so I bought a VISA prepaid card. Sadly, I didn't notice it was also giftcardmall.com. Of course, it can also not be found, along with the $460 I activated it with. W.T.F??? This is unconscionable, your website account transfer team needs to be fired. I expect this to be resolved by COB Friday, 1700hrs PST USA.

"My friend has not received the card I…"

My friend has not received the card I bought for him, it’s been 4 days and I can’t even speak with any body, this is not good.

"They cancelled my order"

They cancelled my order

"There is no way to track when recipient…"

There is no way to track when recipient gets card.

"Waited several hours for the card to be…"

Waited several hours for the card to be delivered.

"Wrong card"

Wrong card, worst customer service. Never buy from them.