Global Shopaholics LLC

Business Services
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780 reviews
Overall Rating
Customer Reviews about

Global Shopaholics LLC

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Ahmed Nasr

5.00/5.00

"Good Service"

Good Service

10/02/2022

Maria Akhlaq

5.00/5.00

"Excellent service"

Excellent service. Delivery on time.

09/02/2022

Rasha Kaki

1.00/5.00

"Global shopaholics might have better…"

Global shopaholics might have better rates than some of the competitors but their customer service is terrible. I had a package consolidated and supposedly shipped but one week later there were no updates. When I contacted GS they claimed that it was the fault of the shipper and then days later finally conceded that they had misplaced it. They want to refund me on the site wallet and why would I even want that? They also claimed that they are looking for the package but have not updated me in regards to that. It was so unpleasant dealing with customer service who for days were blaming DHL and I had to contact DHl who informed me they never received the package. So my package is lost and refund has yet to be processed, no updates from their end.
In the past times I’ve used their services I haven’t had anything lost but packages took long to be updated, despite paying for express processing they still always took a long time and dealing with their customer service was always unpleasant. The fact that they didn’t realise that they package was never sent to DHL until I told them makes me realise that they are very disorganised. I never shipped very expensive items but if anyone were to consider using their services from expensive goods, I would steer clear.
They refunded the value of my package to the wallet despite me telling them not to as I don’t intend to use their service again.

Update: they refunded me via PayPal and asked me to take down my review even though my package is still lost and that’s the point of the review. After scanning other reviews I noticed that multiple people were told that their packages were not scanned by the driver( in my case it was DHl in others it was FedEx and Aramex). It sounds like an excuse to me and they repeatedly insisted they were not at all at fault even though they are a packaging forwarding company and it seems like the forwarding part is difficult for them

09/02/2022

Naif Alsaleh

5.00/5.00

"Fast Shipping and Trusted company also…"

Fast Shipping and Trusted company also the Customer service is awesome

09/02/2022

Umberto Susta

1.00/5.00

"Not a question of bad service. Just scam"

My parcel has been picked up by someone at the post office. This is what the USPS tracking reports. GS’s costumer service said that the parcel is still at the post office and that it is not their fault. I asked how it was possible and they never answered. At this point, after I read all the hideous reviews about GS, it is clear that I wasted my money. Nevermind, I will spend some time writing a bad review everywhere I can and tomorrow I’ll forget about them.
——//////////———
Update 1
On my dashboard appeared a picture of my parcel despite the “customer service” keep on saying that they didn’t receive my package.

31/01/2022

Mutaz Murshed Ahmed

5.00/5.00

"One of the best package forwarding…"

One of the best package forwarding companies in the US , Never had any issue with them before, i trust them on my packages.

thank you for all of you for the great customer serviecs , especially William Smith he is always there for me when i need something.

Great services and shipping rates
Highly Recommended.

28/01/2022

Murtada Prince

2.00/5.00

"they lost my packages"

i bought from iherb 3 orders and tracking said delivered ..but i did not saw them at my account and they said we don't know !!!!
iherb reship again the items consider them was lost by shipping company and again the items not shown at my account !!!!!
and the employ said we try to fing them!!!!

I think the company should change there staf or close for ever...
until now my items not found ...

22/01/2022

sal almu

5.00/5.00

"شركه سريعه في التجاوب مع العميل …"

شركه سريعه في التجاوب مع العميل ويتكلمون العرابية

14/01/2022

sean

1.00/5.00

"Their price guarantee doesn't mean…"

Their price guarantee doesn't mean anything, I took it for granted and it transpired they were the most expensive of all the post forwarding companies, I have emailed them and have not had an answer, its been two weeks. Scammers try to pull you in with grabby titles and bait.

12/01/2022

ABDULAZIZ

5.00/5.00

"Excellent and the service is amazing . Highly recommend"

The service is excellent, the handling is very nice, with various shipping and payment options, and the provision of additional services for shipping and packaging

12/01/2022
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