Urban Celebrity Clothing

Shopping & Fashion
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173 reviews
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Customer Reviews about

Urban Celebrity Clothing

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Shane Doyle

4.00/5.00

"Received my items"

Received my items, good quality the whole order process was a little slow but got my clothes just in time for Christmas all good

13/12/2018

Nathan Mason

1.00/5.00

"Ordered items on Thursday night at 9pm…"

Ordered items on Thursday night at 9pm with 48hr tracked delivery. Its now Thursday 1.05pm and still nothing. Emailed them and they not replyed. Says my item still awaiting dispatch. Joke company. Was for my birthday off my partner witch was Wednesday nice one!!!

13/12/2018

Michele Weeks

2.00/5.00

"Waiting ages for delivery and it didn't all arrive."

Placed an order with this company and items didn't arrive. I emailed and contacted the company on facebook messenger and they did get back to me to inform me that my items were still awaiting dispatch 10 days after ordering and would be fast tracked and processed immediately. Next, I received money back into my PayPal account with no explanstion whatsoever. I looked into my order history and an item I ordered was no longer in stock. I was refunded with no explanation. When the rest of the order arrived the items were well packed and great quality. Overall really bad delivery times and not great communication.

12/12/2018

Jan Todd

1.00/5.00

"Late delivery"

Placed an order on the 28th November. Goods didn’t arrive until exactly 2 weeks later. Very poor communication. would not use again.

12/12/2018

Mr B K

1.00/5.00

"Terrible customer relations"

Terrible customer relations. Delaying delivery and won't refund money. Product still not received. Beware

12/12/2018

Martyn Draycott

1.00/5.00

"abysmal service payment taken no goods arrived"

Absolutely abysmal service. Placed 2
Orders in the 2nd December payment taken payment for 48hr delivery still nothing 10
Days later I have sent 4 emails not had a single reply they have basically taken my money and I have received nothing. I would never recommend anyone use this site absolutel sham of an operation

12/12/2018

Shaz

1.00/5.00

"Very disappointed with service"

Ordered a coat for my son on the 1st December, paid for 48hr delivery & now 11th December & it still hasn't been dispatched. Emailed them after a week & they blamed it on black Friday & was told 48hr delivery only starts when royal mail recieve it not when you place the order. Wont be shopping here again.

11/12/2018

Mr Macdonald

1.00/5.00

"STAY AWAY.!!!!"

STAY AWAY.!!!!! Don’t order from here if you expect to get your items within 2 weeks.! I ordered a coat on the 2nd of December which I have still not had a dispatch notice and it is now the 10th. All they could tell me if that it’s being processed through the warehouse and we do not know when it will be delivered. Customer service is shocking! I will not be using this company again I will go straight to the manufacturer!

10/12/2018

Rebecca

1.00/5.00

"Would give zero if i could"

Would give zero if i could! Ordered a Tshirt on the 30th November, paid £4.99 for 48hr delivery. No communication since. Chased them and was told it was due to 'black friday' i pointed out Black Friday was 3 weeks ago, No reply since! Will have to take up from Paypal to try and get my money back. My order was a Christmas gift. Thanks for nothing!

10/12/2018

Mr Martyn Grundy

1.00/5.00

"Really bad company AVOID!"

Really bad company AVOID!! ordered 1 week ago no communication no item and cant get a response to emails or telephone calls, taking up with Pay Pal to get my money back
I ordered off her 2 Christmas's ago and again never received my items so gave them the benefit of the doubt and tried again but NO again no order
Do not order from here its best to pay that bit extra from a reputable company!!!!

06/12/2018
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