"Payment changed"

Hi, I paid to get my tikcket but I got surcharge with huge amount and there is no option for cancelling the order, I need my money back as soon as possible
Booking #W6JM2UAZ

"As per my experience"

As per my experience, I found difficulties in changing my booking with them which result in cancelling my family tickets. I asked for a refund, and I got my money back. I would like to thank them for their prompt and courteous response, It is much appreciated!. It is an evidence that the company has an excellent customer service. Thanks again

* Booking Reference #75IR5OFX

"Never consider this agent"

I have purchased a ticket from my helper in December last year to Manilla. The flight's operation was cancelled multiple times and although Saudi Airlines offered a refund for the whole value, which I accepted. I have not received the refund amount from mytickets.ae. The case has been open for more than 8 months now and all I get is an email saying we are on your case. Literally, the worst experience. The ticket is worth 2700 dhs and till this moment I am able to get any clarity on my case. They have 3-4 employees who run the show with the same automated response

"أسوء موقع للحجز لا أنصح بالحجز على هذا…"

أسوء موقع للحجز لا أنصح بالحجز على هذا الموقع. كانت تجربتي جد سيئة معهم. لا يوجد خدمة عملاء رقم الهاتف المتوفر يرد فقط المجيب الألي. عند طلب تغيير موعد الرحلة يطلبون دفع مبلغ الرحلة كاملة و عند طلب إلغاء التدكرة و إسترداد مبلغ الحجز يطلبون دفع مبلغ مالي (160 درهم أماراتي) من أجل رفع طلبك و إنتظار الموافقة. يتم إرجاع ربغ مبلغ التذكرة مع مجموعة من الإقتطاعات بدون أي سبب. عن تجربة شخصية لأنصح بهذا الموقع أبدا.

"These are bunch of FRAUD people who is…"

These are bunch of FRAUD people who is running the show. WORST customer service experience in my entire life. 1) When I booked the ticket it was showing AED 1068 even the invoice they sent me 1068. But the deducted AED 1102+ from my credit card. 2) They are putting a "MRS" title in the passenger name while booking the ticket. when I asked them to change as person never married, they are charging me money for that change.

"P7BIC3LW"

U should refund us for the tickets that we purchased. 9133 Dirhams is not a joke. I have read all the reviews and you guys always try to find an excuse. We need a refund!!!! I requested for a refund for the third time and until now it says awaiting for return???? What awaiting for return? Passengers were not even able to take the flights. Refund us the money

"Worst experience, Never book through them"

Worst experience. They show one amount and charge lots of extra without our consent. And they do not show proper columns to enter Passport data and other details. Then they will charge you to update that data also. And to charge us for that they restrict the updation through airline also. They have shown me ticket rate for around 2700 AED and charged me around 3300 AED.

"Worst company to buy air tickets"

Worst company to buy air tickets
Highly not recommended

"This is a scam"

This is a scam not a legit company be aware. Do not give them money. They always return with the same excuse in emails and their phones are always busy.

"Out of 1299 aed you are refunding me…"

Out of 1299 aed you are refunding me only 33 aed??!!! You frauds!!!!