"NMA - won't refund when in the wrong!"

NMA - have been trying to get in touch with management for the last four months because they are utterly incompetent. Informed them I am not able to board the flight and they did not inform Emirates.

"Worst company ever i dont recommend to…"

Worst company ever i dont recommend to anyone even if u ll pay more money, avoid this company

"You're the worst travel agency"

You're the worst travel agency I experienced. If I could give you 000000. I would definitely give it to you. WHAT KIND OF COMPANY DOESN'T HACE TECHNICAL SUPPORT?!!!!! Now I don't know what will happened on the pending refund request it's been 6 months!!!!!! SCAM!!!!!! UNPROFESSIONAL!! Please don't ever trust on their service again.

"In many years of flying and dealing…"

In many years of flying and dealing with travel services I have never experienced a more incompetent staff. The Customer Service agent is taught to hand it off to the airline for review or to elevate it to their colleague. After stating that a domestic flight on my leg was cancelled I contacted the airline to confirm it was not and was on time and could meet baggage transfer time in Detroit "no problem". I was told that my Detroit flight was cancelled therefore I needed to approve ammendment or request refund. I approved the ammendment and after 3 days called and was told that there was a confusion as I requested a refund and alternate routing. Absurd! No email contact or anything other than requiring me to call a polite but obviously disinterested Customer Diservice rep. SCAM The unprofessional and frankly amateur conduct of this makes me think of 3 guys and a gaming console. I DO NOT recommend. I am prepared to lose my money. Let's see the response from the company it will be the most work they have done towards this itinerary.

KAYAK was the referal to this transaction. I will write them to ensure they are aware of the ongoings.

"Horrible service"

Horrible service, horrible responses they even cancelled by ticket for no reason without me requesting it, blamed it on airline (which stated they did not cancel it) then ask me to login to the account and cancel my ticket for a refund. Their emails make no sense and contradict themselves. They do not give any clear information, solve any problems or seems to understand nor value customer service.
If only I had checked their reviews before using.
Also this company does not appear to be UAE based or with any UAE presence. Don't be fooled by the .ae domain this company is somewhere out of Europe.

"I had submitted my refund request of my…"

I had submitted my refund request of my flight for 25.03.2022 on 23.03.2022 but they asked me to wait.I called them 5 times to get an update.Then i get a msg that it is not successful.Now i don't know whom to contact.its almost 600$ transaction.I don't see mytickets.ae understanding the meaning of customer service recovery.They leave hanging their customers for all small queries.

"Very unprofesional"

Very unprofesional, they always have some excuse ready, on 2/3/2022 i submitted my refund request and i have paid extra fees for a guranteed refund, to this day no refund what so ever and they have not even replied to my last email, DON'T EVER BOOK THRO THEM.
anas7itani@gmail, thanks for replying

"WARNING!!!"

WARNING!!!
Read from the bottom. You'll see that I was sold tickets that were for a specific date when i could attend. When the event was postponed for a date when I could not attend, they refuse to refund my money.
Don't fall for this scam.

You sold me tickets that were not usable for the agreed date. Then you won't refund my money and instead steal it.

That makes you thieves.

I didn't buy tickets so I could sell them.







On 2022-03-06 08:45, Mytickettracker.com Customer Support wrote:

Hello Dave,

Thank you very much for your email. I'm sorry to hear that the event you paid to see has been postponed to (date). The tickets you previously purchased are guaranteed to be valid and usable for the new event. If you have not yet received your tickets, they will be available closer to the new event date.

On that note, I should mention that event postponement does not give customers the option to request a refund, per the policies agreed to at time of purchase. This is because ticket prices rise and fall over time as an event nears in proximity.

That issue aside, I realize that some customers may not be able to attend the date of postponed events. In that case, you could always try to re-sell the tickets.

Once again, we're sorry for the inconvenience of your event postponement and thank you for your trust and your business.

If you need any additional assistance, you can reach us by replying to this email or calling the number listed below; we are available daily 10am-8pm EST.

Best wishes,

Joseph S
Priority Client Support
(866)459-9233


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"Thieves"

Simply, the money will be debited from your card and no tickets!!

"Scam be careful will lose ur money"

Scam be careful will lose ur money